Output Class 5 - Land and Seabed Information Access and Dissemination
In this section...
- Annual Report 2007/08 homepage
- Chief Executive's overview
- Strategic direction 2007/2008
- LINZ's performance 2007/2008
- LINZ information
This output class involves the provision of easy, widely available and equitable, access to, and dissemination of, information (both electronic and paper) held by LINZ. Access means, among other things: choice of means of service delivery (paper or electronic); affordability; accessibility by Mäori; and the ability of deaf, blind and English-as-a-second-language speakers to access the information they need in a usable form.
There is one output in this output class:
510 Provision of Access to Information and Services.
Output 510 – Provision of Access to Information and Services
Part third-party funded
This output involves providing access and a dissemination service for the public to:
- land title, and cadastral and geodetic survey information, and
- topographic and hydrographic information.
| PERFORMANCE MEASURE | PERFORMANCE |
|---|---|
| Land title, and cadastral and geodetic survey information QUANTITY |
|
| 3,290,000 electronic title records will be supplied (range for year 2,878,750-3,701,250). | 3,437,595 electronic title records were supplied for the full year. |
| 32,000 paper title records will be supplied (range for year 26,000-38,000). | 24,530 paper title records were supplied for the full year. Supply of paper titles records is demand-driven. The forecast was higher than demand. All paper title records that could be supplied were supplied. |
| 260,000 electronic survey records will be supplied (range for year 185,000-335,000). | 235,740 electronic survey records were supplied for the full year. |
| 5,000 paper survey records will be supplied (range for year 3,800-6,200). | 4,484 paper survey records were supplied for the full year. |
| QUALITY | |
| A minimum "good" rating will be achieved in the quality category of quarterly independent telephone surveys of randomly selected regular customers. | The standard of "good" was met or exceeded. |
| TIMELINESS | |
| The Landonline system will be available 99.5% of the time between 7am and 9pm on Monday to Thursday, 7am to 7pm on Friday, and 9am and 5pm on Saturday. | The Landonline system was available 99.8% of the time for the year. |
| PERFORMANCE MEASURE | PERFORMANCE |
|---|---|
| Topographic and hydrographic information (maps, charts and information) QUALITY |
|
| A full inventory of topographic and hydrographic information will be maintained. | Complete inventories exist for all information. The key inventories are:
|
| A minimum "good" rating will be maintained in an annual survey of a representative sample of primary customers who use topographic and hydrographic information products and services. | The latest annual customer survey of customers gave a result of "good" or above from more than 70% of customers. |
| TIMELINESS | |
| The New Zealand Mariner and updates will be dispatched to the customer within two working days of an order being received or an update being due. | There were no known or reported issues. Performance specifications are set out as part of a contractual requirement and were verified through the annual audit of our supplier's warehouse. This service moved to a web-based downloadable service from 30 June 2008, giving instant access to mariners. |
| Topographic maps and hydrographic charts will be dispatched to the retailer within two working days of an order being received. | There were no known or reported issues. Performance is a contract requirement and was verified through the annual audit of our supplier's warehouse. |
Financial performance
| Actual 30/6/07 $000 |
Actual 30/6/08 $000 |
Voted 30/6/08 $000 |
|
|---|---|---|---|
| 1,181 | Revenue Crown | 1,185 | 1,185 |
| 4,005 | Revenue other | 3,682 | 3,974 |
| 5,186 | Total revenue | 4,867 | 5,159 |
| 5,255 | Total expenses | 4,976 | 5,208 |
| (69) | Net surplus/(deficit) | (109) | (49) |
For an explanation of this planned deficit, refer to note 20 in the Notes to the Financial Statements.
