Output class 5 - Land & Seabed Information Access & Dissemination
In this section...
- Annual Report 2008/09 homepage
- Chief Executive's overview
- Strategic context 2008/2009
- LINZ's performance 2008/2009
- Financial statements
- LINZ information
- Appendix
This output class involves the provision of easy, widely available and equitable access to, and dissemination of, information (both electronic and paper) held by LINZ. Access means, amongst other things: choice of means of service delivery (paper or electronic); affordability; accessibility by Maori; and the ability of deaf, blind and English as a second language speakers to access the information they need in a usable form.
There is one output in this output class:
Output 510 – Provision of Access to Information & Services
Mix of Crown and third party funded
This output involves providing access and a dissemination service for the public to the following:
- land title, and cadastral and geodetic survey information; and
- topographic and hydrographic information
| PERFORMANCE MEASURE | PERFORMANCE |
|---|---|
| Land title, and cadastral and geodetic survey information Quantity |
|
| Electronic title records supplied. Standard: 3,260,000 (Range 2,735,000–3,782,000) |
2,981,714 electronic title records were supplied for the year ended 30 June 09. Standard: Achieved |
| Paper title records supplied. Standard: 25,000 (Range 20,500–29,500) |
24,098 paper title records were supplied for the year ended 30 June 2009. Standard: Achieved |
| Electronic survey records supplied. Standard: 240,000 (Range 171,000–309,000) |
177,283 electronic survey records were supplied for the year ended 30 June 2009. Standard: Achieved |
| Paper survey records supplied. Standard: 4,500 (Range 3,500–5,500) |
4,098 paper survey records were supplied for the year ended 30 June 2009. Standard: Achieved |
| Quality | |
| Rating achieved in the quality category of quarterly independent telephone surveys of randomly selected regular customers. Standard: Good (minimum) |
The standard of 'good' has been met or exceeded in each quarter. Therefore the overall rating of ‘good’ has been achieved. Standard: Achieved |
| Timeliness | |
| Landonline system is available: Standard: 99.5% between:
|
The Landonline system was available for 99.38% of the time during the designated hours. This figure is marginally below the agreed standard. Standard: Not achieved Comment: The full year result is marginally (0.12%) below target having failed results for six of 12 months. Database software and firewall issues are the main causes of outages. |
| Rating achieved in the timeliness category of quarterly independent telephone surveys of randomly selected regular customers. Standard: Good (minimum) |
The standard of 'good' has been met or exceeded in each quarter. Therefore the overall rating of ‘good’ has been achieved. Standard: Achieved |
| PERFORMANCE MEASURE | PERFORMANCE |
|---|---|
| Topographic and hydrographic information (maps, charts and information) Quality |
|
| Maintain a full inventory of topographic and hydrographic information. Standard: 100% |
A full inventory of topographic and hydrographic information was maintained for the year ended 30 June 09. Standard: Achieved |
| Timeliness | |
| Topographic maps/hydrographic charts dispatched to the retailer. Standard: Within two working days of order received. |
The dispatch of topographic and hydrographic charts has been achieved within the 2 working days of receipt of request. The achievement of this standard is embedded in the contract for warehouse services. Standard: Achieved |
Financial performance
Output Class 5 – Land & Seabed Information Access & Dissemination
| Actual 2008 $000 |
Actual 2009 $000 |
Voted 2009 $000 |
|
|---|---|---|---|
| (109) | Net surplus/(deficit) | 4,780 | 4,551 |
| 1,185 | Revenue Crown | 968 | 1,182 |
| 3,682 | Revenue other | 8,862 | 8,442 |
| 4,867 | Total revenue | 9,830 | 9,624 |
| 4,976 | Total expenses | 5,050 | 5,073 |
