Landonline 100% e-Lodgement Programme and Associated Projects
In this section...
- Statement of Intent Homepage 2007/08
- Minister's foreword
- Chief Executive's overview
- Statement of responsibility
- Strategic direction
- Introduction
- Our strategic context
- The outcomes we want for land management and land information
- Our key priorities 2006-2009
- Introduction
- High Country Policy
- Establishing the Geospatial Office
- Regulatory interventions review
- Supporting the 2007 Electoral Representation Commission
- Landonline 100% e-Lodgement programme and associated projects
- Hydrographic Data Infrastructure (HDI)
- Topographic 1:50,000 Map Series
- Overseas Investment Office database
- Risk management
- Focusing on our future capability
- Forecast financial statements
- Appendices
- Contact details
Why Landonline 100% e-lodgement is a priority
In February 2006 Cabinet approved the phasing out of paper-based lodgement of land transactions by 1 July 2008. The move to 100% electronic lodgement is expected to bring significant benefits to New Zealanders, including:
- electronic transaction charges that reflect the lower overall cost of electronic processing compared with manual processing
- ongoing productivity and efficiency gains for customers and their clients from an automated process that enables new titles to be issued faster when buying, selling and subdividing property, and
- reduced risk and greater confidence about identity and security when updating the titles register and cadastre, including a decreased reliance on physical document security.
Contribution to end outcomes
Certainty of New Zealand's property rights and interests.
Availability of land information.
Contribution to intermediate outcomes
An effective system for defining and transacting land through:
- readily obtainable information - directly or indirectly - at a reasonable cost
- greater reliability of information on rights on which to base investment or development decisions
- quick processing of transactions
- minimised transaction costs in relation to the tradable rights, and
- systems that are easy to use, both internally and externally.
Convenient access to integrated land information:
- discoverable - meaning it is well indexed, easy to find, and the source of the data is understood
- convenient to access and at reasonable cost
- fit for the purpose for which it was collected
- interoperable - meaning it can be combined with other land information data, and
- collected once but able to be used many times.
Activities
The 100% e-lodgement programme was set up in 2006 and comprises a dedicated team focused on four key streams of work:
Capability and change management
The well-managed change processes started in 2006 will continue during 2007/08. As the volume of electronic lodgements increases, the manual work previously done by LINZ is decreasing, meaning 106 positions will be phased out between 2006 and 2008.
We will continue to train staff to ensure they are able to process the complex transactions that will still need manual intervention in the future, and to ensure they can provide remote real-time support to users at the point of lodgement.
Customer uptake
LINZ finished training conveyancing firms in late 2006 and will continue to work with surveying and conveyancing customers as they move to 100% e-lodgement.
Ensuring customers are fully supported and ready for the phased introduction of 100% e-lodgement remains a key priority for 2007/08. The move to e-lodgement will begin with discharges on 1 May 2007, then transfers and mortgages on 1 August 2007, and survey transactions on 1 September 2007. All remaining title transactions, such as caveats and rights of way, will be lodged electronically during 2008.
Public counters are scheduled to close during 2008. Various channels will be available so the public can continue to access survey and title records. Developing and implementing a strategy to manage access to core paper records will be a key focus in 2007/08.
Technology enhancements to Landonline
Enhancements to Landonline that will enable most survey and title transactions to be lodged electronically are well advanced. Detailed design work, developed with input from customers and stakeholders, has been completed and new functionality and system enhancements will be phased in during 2007/08.
A Landonline Performance Taskforce created in late 2006 has worked to improve Landonline's performance and to reduce any risk to performance in future. The Taskforce, under the direction of the LINZ executive management team, will continue to track performance and analyse statistics gathered from diagnostic tools.
The Landonline (information) website will be redeveloped to ensure it provides optimal support for 100% e-lodgement and continues to meet the need for ever-improving online information, self-help tools and assistance. We will continue to use web measurement and research tools, which are crucial to ensuring the effectiveness of our activities.
Policy and legislative changes
LINZ began developing the policy and legislative changes needed to support 100% e-lodgement in 2006 and this work will continue in 2007/08.
Performance measures
LINZ is involved in ongoing consultation with stakeholders and will continually review whether customers' expectations are being met. We are monitoring progress towards achieving the expected benefits of 100% e-lodgement.
