Training and support is available in a variety of forms, including the e-survey User Guide, User Guides and tips on how to implement e-survey into your workplace.
- e-survey User Guide (below)
- e-survey Quick Reference Cards
- Notices user guide (below)
- Requests user guide (below)
- Survey and TA requests overview
- Search the Knowledgebase
Support is readily available to customers via the LINZ Customer Support team on 0800 ONLINE (0800 665 463). Specialist staff will be on hand to help with application and technical queries.
Best practice information
In the Knowledgebase, you will find information to help you use e-survey as effectively and efficiently as possible. Search and filter by the 'Survey' category, or browse by the list of keywords on the right of the KnowledgeBase page.
We are pleased to advise that a number of the firms providing e-survey bureau services are also offering training.
Specialist User Support - 0800 ONLINE (0800 665 463)
Specialist support staff are available to answer users' queries, provide assistance and 'troubleshoot' between 7.00am and 5.30pm Monday to Friday.
For e-survey or TA e-certification specialists, call 0800 ONLINE (0800 665 463) and select option 2.