Electronic lodgement now mandatory and public counters have closed

23 February 2009

As of 23 February 2009, it is mandatory for land transactions to be lodged electronically.

LINZ's move to 100% electronic lodgement of land transactions through Landonline has meant that there has been a significant reduction of manual processing work carried out by our processing centres.

As a result, LINZ closed its public counters on 23 February 2009.

Limited counter services remain available in the Hamilton and Christchurch processing centres to allow exceptions to electronic lodgement to be received. Manual land transfer lodgements can be placed in the drop boxes provided, or by courier or post.

Auckland, Wellington and Dunedin are no longer designated as sites for lodgement of land registrations. Any lodgments sent to these offices will be returned to sender.

LINZ is committed to maintaining public access to our records. The closure of counters has resulted in some changes in how records are accessed and we have tried to ensure that any impacts on customers are minimal.

Ordering land records

From now on, the public can order copies of land records online, by fax or post.

Visiting reading rooms

Reading rooms at the five processing centres continue to remain open. However, people wanting to visit a reading room will need to book an appointment. This is to ensure that LINZ can make available any records needed for on-site viewing.

Website changes

LINZ has recently updated the online forms customers use to order a copy of a land record and view original paper records. Printable paper forms have also been updated and the surrounding web content has been improved to make it easier for customers to find the land record they want.

More information

Get more information about the public counter closures.

Media enquiries:

The refreshed LINZ website will be here soon.

You’ll still be able to access the same information, but you’ll notice a change in the design and layout of the site.

Read more about the changes.