You are viewing guidance that refers to, or is for Legacy Landonline.

Add a user or change your details

Landonline housekeeping, including forms and how to reset your password, change details for your Landonline account or an individual user.

On this page

Forgotten your password?

It's easy to reset your own password or if you're having trouble doing that, give us a call on 0800 665 463.

Change individual user details

What you want to do Go to... Supporting documents you need to provide
Add a new user to your Landonline account Add individual form POI, Contract, Practising certificate (for signing roles only)
Apply for certify and sign rights in Landonline Change individual details form Appropriate supporting evidence will need to be provided
Associate a user to multiple Landonline accounts

Read:
Multiple account association

Fill out:
Add individual form

Contract, Multi account association cover letter
Change a user's role, eg. nominate a new Trusted Contact or System Manager when a staff member leaves

If the person is an existing Landonline user:
Change individual details form

If the person is not a Landonline user:
Add individual form

None
Remove a user from a Landonline account

Remove individual form

We only accept request to remove a Landonline user from either the user being removed or the Trusted Contact.

Important things to do:

None

Update your contact details, eg. your phone number or email address

Change individual details form none
Update a profile with a new user access type Change individual details form

Practising certificate (for signing roles only)

Update your contact details, eg. your phone number or email address

Change individual details form none
Update your preferences, preferred name, selected default address Update your details in Landonline none

Change Landonline account details

What you want to do Go to... Supporting documents you need to provide
Update contact details for your account, or the account name Change account details form Cover letter **
Update your account details after a merger Account mergers in Landonline Cover letter **
Remove your account after closure

Account closures in Landonline

Firm closure letter

* Provide one of these documents - certified copy
** Must be on letterhead

Where to send your forms

Please scan and email completed paper work as a PDF to lolsignup@linz.govt.nz.
All scans must be clear, readable, and in full colour.

Applying for certify and sign rights

Governing Body

User access type

Document

Document type

Evidence required

New Zealand Law Society

eDealing

Annual Practicing Certificate

Electronic

Email a full colour PDF of your current annual practicing certificate to lolsignup@linz.govt.nz

Cadastral Survey Licencing Board

eSurvey

Cadastral Survey licence

Electronic

Email a full colour PDF of your current cadastral survey licence to lolsignup@linz.govt.nz

New Zealand Society of Conveyancers

eDealing

Annual Practicing Certificate

Paper/Physical

Email a full colour PDF of a completed

to lolsignup@linz.govt.nz

Māori Land Court

eDealing

Letter of Delegation

Paper/Physical

Email a full colour PDF scan of a completed

to lolsignup@linz.govt.nz

Replacement forms

The PDF forms below are for use only when a replacement form is required. They are not intended for use without first completing the online forms above.

Pre-populated forms will be generated where required after the online forms above have been completed.