There are 2 ways to view fee information:
- a quick summary in the Fee summary section for a client reference you have entered
- more detailed information in the Fees report.
What to do
1. View the fee summary for a client reference.
- Select the Firm/Client reference at the top right of the screen (you can do this at any time).
- The indicative fees are displayed below the client reference. Note: You can view other indicative fees by typing in a different Client reference.
Hint
- The fees displayed in the fee summary are indicative only. Fees are charged when the documents are delivered, not when you make the purchase.
- Any duplicate search charges with the same client reference and the same document type/description, that are ordered on the sameday, will be cancelled overnight. If you check again the next day, the status of any duplicates is ‘Cancelled-Withdrawn’ and the charges are reversed.
2. Run a fees report for a period, user, or client reference.
- Select the Firm/Client reference at the top right of the screen (you can do this at any time).
- Select Fees report from the menu.
- Enter the combination of filters for your report: Date range, User, and/or Client Reference.
- Select Submit. The matching records display below.
Hint
If the fees report doesn’t show any data or you think you are missing data, try using fewer filters, apply a wider date range, and check the spelling of your client reference.
Support
If you notice any of this content is incorrect or not up-to-date, please contact our support team at landonlinesupportcontent@linz.govt.nz.
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