Use these instructions if you want to manually download a Digital Certificate (DC).

Before you begin

Before you begin, we recommend you:

  • Install your DC during supported hours so our Customer Support staff can provide immediate assistance or guidance if you have any problems
  • Close all other files and applications on your computer
  • Hold all telephone calls until you have finished
  • Print the instructions before starting.

Before you begin downloading your DC, please ensure you have the following items available:

  • Your DC Authorisation Code
  • Your DC Reference Number, emailed to your firm's Trusted Contact
  • If firm has no Trusted Contact or you are the firm’s Trusted Contact, please contact Customer Support on 0800 ONLINE (0800 665 463) - select option 4 - for your reference code.
  • Your Landonline User ID

STAGE 1: Creating a new folder on your C: drive (local drive)

How to create a folder on your C: drive for your new DC
  • Create a folder in which to store your new DC
  • Landonline will use this folder
  • Right click with your mouse on Start (a pop-up list will appear)
  • Left click with your mouse on Explore
DC manual download
  • Highlight C:\ drive (Local Disk C: or Local Drive). Please note that the exact name may differ on your PC
  • Press Enter on your keyboard
DC manual download
  • Select File
  • Select New
  • Select Folder
DC manual download
  • Type LINZ Certificates
  • Press Enter on your keyboard
  • Close window
DC manual download
  • If you are unable to create the 'C:\LINZ Certificates' folder on your PC, do not proceed any further
  • Please contact your IT support staff or service provider or call the Customer Support team on 0800 ONLINE (0800 665 463) and select option 4 for immediate assistance
  • You have now completed Stage 1 and created your LINZ Certificates folder
  • Now you need to import your new DC into the web browser on your PC

Continue to Stage 2: Downloading your Digital Certificate

Last Updated: 15 September 2015