Use these instructions if you want to manually renew your existing Digital Certificate (DC).

Before you begin

Before you begin, we recommend you:

  • Transfer your DC during supported hours so our Customer Support staff can provide immediate assistance or guidance if you have any problems
  • Close all other files and applications on your computer
  • Hold all telephone calls until you have finished
  • Print the instructions before starting.

Download instructions

Stage 1: Delete your existing DC (PDF 408KB)

Next steps

Proceed to Stage 2: Download your new DC into the Web Browser on your PC

Last Updated: 21 August 2020