A user guide and common questions will help you understand why you've received a notice and how you can set your notice preferences.

Notices can be generated by Landonline or created by a LINZ internal user. You and your firm can receive notices by email, online message, post or courier. The delivery methods depend on the type of notice and the notice delivery preferences set by yourself under your preferences, and by the System Manager for your firms Landonline Account.

By default, unless a physical notice is needed, Landonline notices will be addressed to “The Manager” and delivered to the email address provided for the Landonline account when it was originally set up.

If you would like to change the email address for delivery or who the notices are addressed to please contact your System Manager.”

Landonline sends notices to customers for a variety of reasons. Notices may be due to a statutory requirement such as a caveat notice, or to advise a changed transaction status such as the approval of a cadastral survey dataset.

You can access information in the Landonline application under Landonline Help: Notices.

We've also provided a user guide and answers to some common questions:

I have received a notice that I’ve never received before? Why all of a sudden am I receiving notices by email?

In the past, you may have had a print or online preference for your notices. With the changes in Release 3.2, we have improved our notice delivery system. The default method for delivery is set to email. If you do not want to receive notices by email you will need to set your notice preferences:

  1. Double Click on the Notices icon
  2. Select Notice | Preferences
  3. The "User Notice Delivery Method" tab will display as the active window
  4. Check and uncheck the options in the two columns "Email (Optional)" and "Online Message (Optional)"
  5. Click OK to save changes

How can I search for a notice?

To search for a notice:

  1. Double Click on the "Notices icon" in the Workspace Toolbar
  2. In the menu bar at the top of the screen, select "Notice" and "Search"
  3. Enter the dealing number in the "Dealing id" field and click "Search Now"
  4. Highlight the notice you wish to look at and click "View"

How do I set my individual notice preferences?

You will only need to do this once for each notice. You can select your preferred method of receiving notices, e.g. email, online, both via notice preferences:

  1. Select Notice | Preferences
  2. The "User Notice Delivery Method" tab will display as the active window
  3. Check and uncheck the options in the two columns "Email (Optional)" and "Online Message (Optional)"
  4. Click OK to save changes

Note: Only the System Manager for the account can update the "Firm Notice Delivery Method". You will only be able to view this screen.

Why am I receiving two copies of a notice by email?

It is likely that your email address is the Landonline account email address and the System Manager has requested a copy of notices generated for users transacting under the account:

  1. Ask your System Manager to check the firm email address is correct for the account (change if required).
  2. Change your notice preferences to not receive the email by unchecking the "Email (optional)" column for that notice type.

Note: Only the System Manager for the account can update the "Firm Notice Delivery Method". You will only be able to view this screen.

I’m an e-search licence holder, should I be receiving notices?

No, e-search customers do not receive notices, and the "Notices" icon does not appear in their workspace toolbar. e-search TA Plus licence holders can see the "Notices" icon but this functionality is disabled for those with only search privileges.

Last Updated: 5 October 2020