How to download and install the Citrix Receiver for Windows when you're setting up Landonline.

Before starting:

  1. Ensure your IT provider is available to assist you with this process as this installation requires the User Account Control to be disabled, and Administrator rights.
  2. Print these instructions.

Note: Instructions are for Windows 10 - screenshots may differ for other versions of Windows, but the process will be similar.

 Download the Citrix Receiver for Windows
PurposeInstall the Citrix Receiver Software. This is essential software that enables you to connect to Landonline
AlertIf you are installing Citrix on Citrix or Citrix on Terminal Services, please read Providing access to Landonline via Virtual Desktop (VDI) environments and software installation instructions for Citrix and Terminal Services environments

You must install the Citrix Receiver Software before installing the Uniprint client.
StepDescription
1

Important update about Citrix Receiver

Citrix Receiver has been replaced by Citrix Workspace. While you can still download older versions of Citrix Receiver, we recommend you download the latest version of Citrix Workspace from the Citrix website.

Note: If you reinstall the Citrix software, you will need to reinstall the Digital Signing software for signing to work, this includes automatic updates. The Windows App Store version of Citrix Receiver is not recommended or supported. Digital Signing will not work with the App Store version.

2
  • Once open, click the blue “Download Receiver for Windows” button to download Citrix Receiver for Windows.
  • If prompted to Run or Save, you may choose either option, although usual practice is to Save the file locally and then Run it from the saved location.

     

    Screenshot showing download button in Citrix Workspace app for Windows

     

Note: there are helpful FAQs on the Citrix website, for example if you are reinstalling Citrix or if you have a query about the device you are using.

3
Screenshot of message - "Do you want to allow this app to make changes to your device?"

Click "Yes"

4
Screenshot of welcome screen from Citrix Workspace app

When prompted click on "Start"

5
Screenshot of License Agreement in Workspace app, with 'I accept the license agreement' selected

Tick “I accept the license agreement” and click on “Install”

6
Screenshot showing loading screen of Citrix Workspace installer
Please wait for the software to be installed
7
Screenshot of 'Installation successful' message in installer, with Add Account button selected

Click on "Finish" to complete the installation

Continue to Step 2: UniPrint Client - download and installation instructions

Last Updated: 4 January 2019