Help for Digital Certificate (DC) holders to download a new DC or renew their current DC.

​Before you begin

Download or renew your DC using the DC Loader Wizard

The DC Loader wizard is the easiest way to download a DC for the first time, or to complete your annual renewal process.

Your IT support person can help download your Digital Certificate, but you must enter your own Authorisation Code, Reference Code and Passphrase.

Follow these steps:

  1. If helpful to you, print out the DC Loader Wizard instructions attached at the end of this page
  2. Download DC Loader Wizard v3.0.0.14 (DLL 2MB) Version - updated 1 December 2014
  3. Follow the instructions to download or renew your DC.

What's new? The latest version of DC Loader offers increased browser compatibility.

Note: Ensure your Caps Lock button is off when entering your passphrase as this will cause errors when importing, exporting your DC, or signing.

Can't use the DC Loader wizard?

You can download or renew your DC online instead. It's a 37-step, 3 stage process that takes more time and administration access may be required.

To get started with a manual download or renewal, refer to the pages under 'Related content' below.

Tip: It's much easier and faster to use the DC Loader WIzard. We recommend manual downloads only where the wizard can't be used in your technical environment.

Last Updated: 25 August 2020