How surveyors should submit a request for a CSD transaction to be completed in urgency.
If a significant extension beyond our target 10 working day turnaround time is causing disruption to your business, please email email@example.com or create an e-Survey request ‘Survey_Request for Urgency’.
It is important to set out the reasons for your request including any critical dates. Urgency applications will be assessed on a case by case basis by a Survey Team Manager.
Survey users should not submit an electronic request via Landonline or phone the 0800 ONLINE (0800 665 463) number for urgency requests.
We also encourage customers to use our Fast Track lodgement process at no additional cost.