Landonline support | Toitū Te Whenua - Land Information New Zealand

Want to apply for a Landonline account?

Visit the Apply for a Landonline account page.
Want to add a user to your Landonline account?

Visit the Add a user to your Landonline account page

Sign up and account management

Information on how to set up a new Landonline account, remove an account, change details and add users to an existing account.

Multi-factor authentication

Information on using multi-factor authentication (MFA) to log into Landonline.

Digital certificates, remote access tool and security

Information on digital certificates, security and install the remote access tool.

Passwords and logging in

Information on how to reset your password and logging in with multi-factor authentication.

Landonline processing times

Information on how long it takes to process survey and title actions.

Known issues and new releases

Information about known issues and features or functions we’ve released in Landonline recently.

Dealings support

Resources to help registered Landonline customers process a dealing or legal transaction affecting a parcel of land.

Survey support

Learn how to use Landonline – Survey to create and submit your survey dataset.

Web Search support

Resources to help registered Landonline customers search and order land records.

Requests and Notices support

Create, send and manage requests or view notices sent from Toitū Te Whenua.

Grant TA Certification support

Learn how to use Landonline – TA Certification to complete TA certification requests for surveys.

Landonline system and software requirements

Information on software and system requirements for Legacy and New Landonline.