When is Landonline available?
Monday to Thursday: 6.00am to 10.00pm
Friday: 6.00am to 7.00pm
Saturday: 6.00am to 5.00pm
Sunday (web search only): 6:00am–5:00pm
Compliant datasets : Routine 12 – 14 working days / Complex 13 – 15 working days (as at 27 September 2022)
Compliant dealings 15 – 22 working days (as at 27 September 2022)
We can consider requests to process transactions urgently. Please explain why urgency is needed. We will respond to your request based on workloads and available staff.
Hours of lodgement
Monday to Friday: 7.00am to 7.00pm
Cadastral survey datasets
Submit any time during Landonline hours
Monday to Thursday: 7.00am to 5:30pm
Friday: 7:00 am to 12:00pm then 1:00pm to 5:30pm
Every Friday, between 12 - 1pm, the contact centre is unavailable. Please call back after 1pm or use the call back function.