We acknowledge the support and co-operation of customers, partners and suppliers as we deliver services within the current COVID-19 Alert Level restrictions.
Visitors to our offices must follow the Government’s COVID-19 Alert Level guidelines. At Alert Level 2, this includes wearing a face covering, keeping a 2-metre distance from others, signing in and scanning the QR code. If you are sick, please stay at home.
Our offices and support centre
Alert Level 4: Our offices and reception services are closed. Post and courier documents cannot be processed.
Alert Level 3: Our offices and reception services are closed to the public. Post and courier documents are processed.
Alert Level 1-2: Our offices and reception services are open to the public. Post and courier documents are processed. See the top of the page for visitor requirements.
Our national support centre is open at all alert levels
Our services under the COVID-19 Alert Levels
- Landonline – last updated 8 September 2021
- Land registration – last updated 8 September 2021
- Maritime Safety - last updated 8 September 2021
- Crown Property – last updated 8 September 2021
- Overseas Investment Office - last updated 8 September 2021
Authority and Identity Requirements and Electronic Signing of Documents Interim Guideline
This interim guideline is intended as a guide to how practitioners may meet LINZ requirements while COVID-19 restrictions apply.
Completing statutory declarations remotely
LINZ will accept statutory declarations completed in accordance with the following protocols:
Landonline e-dealing Compliance Reviews and Law Firm Audits during COVID-19
We have reviewed our approach to e-dealing Compliance Reviews and Law Firm Audits at different Alert Levels.
Signing documents remotely
A summary of our existing guidance regarding signing documents remotely and how we’ve modified that guidance to deal with COVID-19 restrictions.
Enduring powers of attorney
We will accept documents signed under an enduring power of attorney completed remotely in accordance with the Epidemic Preparedness (Protection of Personal and Property Rights Act 1988 - Enduring Powers of Attorney) Immediate Modification Order 2020.(link is external)
For further details see the Ministry of Justice's guidance on Signing and Witnessing EPAs during COVID-19.(link is external)
Withholding land ownership details
An application to withhold information under the Land Transfer Act 2017 requires a statutory declaration from the applicant. The statutory declaration may be made remotely.
Transferring your digital certificate
If you need to transfer your digital certificate to an alternate device, please follow these instructions
If you encounter any issues or require assistance with this process, contact our support team on 0800 665 463.
Titles registration services
Electronic Llodgement and processing of dealings is available.
Our offices in Hamilton, Wellington and Christchurch are closed during Alert Level 4 so we are unable to receive any documents via post or courier. Email our contact centre email@example.com for further information if this affects you.
During Alert Level 3, our offices remain closed to the public, but we are able to receive documents via post or courier. During Alert Levels 2 and 1 our offices are open and able to receive documents via post or courier.
Lodging survey and title transactions
Transactions submitted electronically through Landonline continue to be accepted through all Alert Levels.
During Alert Level 4 transactions submitted manually (on paper) cannot be accepted as our offices are closed. During Alert Level 3 our offices remain closed to the public, but you can submit manual lodgement forms via post and courier to either our Hamilton or Christchurch offices.
At Alert Levels 2 and 1, manual lodgement forms can be hand delivered, posted or couriered to either our Hamilton or Christchurch offices. See the top of the page for visitor requirements.
Our Wellington office is unable to receive manual lodgement forms. See the top of the page for visitor requirements.
Lapse of caveat applications
LINZ may defer processing the lapsing of caveats in cases where it’s unclear that notice has been properly served or where, due to COVID-19 Alert Level restrictions it is impractical to do so.
For any caveat lapsing notices already underway, we will make every effort to follow up (by email or phone) with the firm involved to ensure notices have been received. When giving notice of an application having been made to the High Court to sustain a caveat or an order obtained, these should be sent electronically to us via the Titles request type ‘Application to sustain caveat’ or by email to firstname.lastname@example.org(link sends e-mail).
Cadastral Survey Dataset approval
Cadastral Survey dataset processing is fully available.
Limited services are available from Archives NZ.
Deeds Indexes are available online via Archives Archway platform.
Access to manual records
During Alert Levels 4 and 3 there is no public access to documents stored at our offices.
During Alert Levels 2 and 1 our offices and reception services are open to the public. See the top of the page for visitor requirements.
Our contact centre is open at all Alert Levels.
At all Alert Levels, you can order records using Land Record Search and our Landonline users can request documents by using the Request Manual Copy function within Landonline.
Notices to Mariners
The New Zealand Hydrographic Authority is prioritising safety critical maritime information during COVID-19 Alert Levels. Safety critical information is provided through the normal channels including Radio Warnings, NAVAREA XIV Broadcasts and NtMs.
If you have any questions email email@example.com
During COVID-19 Alert Levels, charts will be available through normal channels. Please note some chart retailers may not be open for business at this time.
Our camping areas in Central Otago and the Mackenzie District are closed under COVID-19 Alert Levels 4 and 3. The same applies for our boat ramps.
During Alert Levels 2 and 1, our camping areas and boat ramps are open. We ask visitors to please follow the Government’s COVID-19 Alert Level guidelines, including maintaining physical distancing and staying home if you feel unwell.
Our work administering Crown pastoral leases in the South Island high country
Under Alert Levels 4 and 3, all pastoral lease visits are on hold, but the rest of our work continues, including work to progress the Crown Pastoral Land Reform Bill.
Lessees with any specific queries regarding visits or inspections should contact their Portfolio Manager. If the matter is urgent, please copy in firstname.lastname@example.org
Under Alert Level 2, our pastoral lease visits are restricted to urgent work only. During visits, our team and contractors will follow the Government’s COVID-19 Alert Level guidelines, including maintaining physical distancing.
Biosecurity and Biodiversity
LINZ does not provide any biosecurity operations in the Auckland region. For the rest of the country:
Under Alert Level 4, all biosecurity and biodiversity work in the field is suspended.
Under Alert Level 3, some biosecurity and biodiversity work can take place. Our contractors and partners are required to follow the Government’s COVID-19 Alert Level guidelines, including maintaining physical distancing during any works undertaken.
Under Alert Level 2, most biosecurity and biodiversity work can continue. Our contractors and partners are required to follow the Government’s COVID-19 Alert Level guidelines, including maintaining physical distancing during any works undertaken.
Landbank and Toitū Te Whenua properties
Our demolition and hazard management related work
Under COVID-19 Alert Level 4, administrative and essential works will continue, however in general our worksites are closed.
Under Alert Levels 3 and 2, our contractors will follow the Government’s COVID-19 Alert Level guidelines, including maintaining physical distancing and implementing other safety controls.
Work relating to Crown-owned red zone and Central Business District land in Christchurch continues in accordance with Government guidelines for the current COVID-19 Alert Level.
To access Ōtākaro Avon River Corridor transitional land use sites for essential activities, please contact us in the first instance: email@example.com
All other red zone enquiries should be directed to Christchurch City Council: Christchurch City Council contact form
The Overseas Investment Office continues to operate.This includes accepting new applications and progressing existing applications.
Assessors are continuing to contact investors and legal advisors to understand the impact COVID-19 might have on proposed investments.
We also encourage investors and their advisors to let us know if their client’s investment situation has changed, if there is going to be an application delay or if they require an application to be fast-tracked.
Pre-application meetings can still occur online.
We encourage existing consent holders to get in touch with us if the impacts of COVID-19 will prevent compliance with consent conditions.