Customer support contact centre

Our support hours are Monday to Friday 8am to 5pm.


Online form: Online enquiry form


Information on our Customer satisfaction questionnaire.

Toitū Te Whenua offices

Head office - Wellington

Reception for visitors is by appointment only.

Level 7, 155 The Terrace, Wellington 6011
PO Box 5501, Wellington 6145

Fax: +64 4 472 2244


Level 3, 65 Bryce Street, Hamilton 3204
Private Bag 3028, Hamilton 3204
DX GX10069

Fax (main): +64 7 858 5488 or +64 7 858 5491

Land transfer documents can be lodged with us during office hours: Monday to Friday, 9am to 4pm, excluding public holidays


112 Tuam Street, Christchurch 8011
Private Bag 4721, Christchurch 8140

Phone: 0800 665 463 (New Zealand only)

Land transfer documents can be lodged with us during office hours: Monday to Friday, 9am to 4pm, excluding public holidays

Media queries

The media email address and phone number are for journalists and media queries only. For all other queries contact Customer support.

Our media email address is monitored Monday to Friday, 8am to 5pm. For media queries outside of these hours contact us by phone.


Phone: +64 27 566 5251

Business group contacts

You can contact some business groups directly using the contact methods listed.

To talk to our customer support team or to contact a business group not listed, contact Customer support.

Overseas Investment Office
Crown property


New Zealand Geographic Board Ngā Pou Taunaha o Aotearoa
Valuers Registration Board


To raise a concern or complaint about Toitū Te Whenua or a matter under our responsibility, see our process for complaints.

Process for complaints

Feedback about the website

If you are having problems with the website such as an accessibility issue or want to send us feedback, email our web team at

If relevant, please include the page URL (address).

Adding a link from this website to another site

You can request a link from this website to your website if the link is relevant to a page’s content and to the interests of the user.

Find out more about our guidelines on linking to other organisations

Report possible wrongdoing by our staff

Contact us if you suspect any wrongdoing (such as fraud, corruption, dishonesty or a conflict of interest) or are concerned that something doesn't seem right at Toitū Te Whenua.

Phone: +64 7 974 5595 or 0800 665 463 (New Zealand only)


Post: GM Risk & Assurance 
Land Information New Zealand
PO Box 5501
Wellington 6145
New Zealand

All reports of possible wrongdoing will be treated seriously and assessed and investigated as appropriate.

Contact Kōrero whakapā

For general enquiries: