Landonline support | Toitū Te Whenua - Land Information New Zealand

Want to sign up to Landonline?

Visit the Sign up to Landonline page.
Want to add a user or change your details?

Visit the Add a user or change your details page

Sign up and account management

Information on how to open a new Landonline account, or add a user to an existing account, as well as update details and passwords.

Digital certificates and security

Digital Certificates (DCs) are used to sign transactions in Landonline.

Legacy Landonline support

Guidance articles for Legacy Landonline grouped under key topics, including software downloads and system support.

Web Search support

Resources to help registered Landonline customers search and order land records.

Dealings support

Resources to help registered Landonline customers process a dealing or legal transaction affecting a parcel of land.

Survey support

Learn how to use Landonline – Survey to create and submit your survey dataset.

Requests and Notices support

Create, send and manage requests or view notices sent from Toitū Te Whenua.

Land Record Search support

Resources to help the public to search and purchase online property records, such as a record of title, survey plan or other instruments.

Grant TA Certification support

Learn how to use Landonline – TA Certification to assign, check and certify survey dataset requests.

New Landonline - Multi-factor authentication

Information on using multi-factor authentication (MFA) to log into New Landonline

Account management, system support and passwords

Information on resetting passwords, installing software, managing accounts, error messages and technical support for New Landonline.