Commercial tenancies, leases and other arrangements for use of Crown lands and properties are managed by Toitū Te Whenua.

Toitū Te Whenua took over the management of our Crown lands and properties on 1 October 2023. 

This includes:

Facilities maintenance

To request a maintenance or facility service please phone 0800 663 338 – press one and you will be transferred through to our facilities maintenance service provider, Downer. 

Get in touch if you haven't heard from us

If you have an agreement with us and have not heard from us, please get in touch by email:

To ensure a quick response please include the name the agreement is under and the address of the property. 


If you have a concern or complaint, you can email or write to us with the details, speak with your point of contact, or contact our customer service team to discuss - How to make a complaint.

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