Toitū Te Whenua took over the management of our Crown lands and properties on 1 October 2023.
- looking after our customers who have a license, lease or permit to operate a business or carry out an activity on Crown lands and properties
- processing applications for the use of non-residential lands and properties.
To request a maintenance or facility service please phone 0800 663 338 – press one and you will be transferred through to our facilities maintenance service provider, Downer.
Get in touch if you haven't heard from us
If you have an agreement with us and have not heard from us, please get in touch by email: firstname.lastname@example.org.
To ensure a quick response please include the name the agreement is under and the address of the property.
If you have a concern or complaint, you can email or write to us with the details, speak with your point of contact, or contact our customer service team to discuss - How to make a complaint.