Why Landonline is important
Landonline holds data about New Zealand’s land and property transactions. It provides the only way to create, buy and sell property in New Zealand, informing the financial systems Kiwis rely on
Modernising Landonline programme overview and close out
In 2025, Toitū Te Whenua Land Information New Zealand reached a major milestone by moving all external customers to New Landonline and switching off Legacy access. This marked the successful delivery of the modernisation programme through the Survey and Title Enhancement Programme (STEP). It also saw governance move in-house following external advisory board approval, and a close out report prepared. By this stage, the majority of business case benefits had been realised, with the programme delivered on time and within budget.
Landonline is now a flexible, modular and secure system that supports property transactions across New Zealand. It offers improved reliability, greater accessibility and an enhanced user experience for surveyors, conveyancers, councils and other users.
Success due to strong customer partnership
One of STEP’s defining features has been its strong customer partnership. Surveyors, lawyers, territorial authorities, and financial institutions were closely involved in designing and testing new functionality. This co-creation approach made sure that improvements were practical, intuitive, and fit for purpose.
Independent assessment shows that almost all planned benefits have been achieved, with total benefits expected to exceed original forecasts. These include improved user productivity, better access to property information, and increased system resilience and security.
Landonline upgrades being discussed with customers.
What's next for Landonline
Following completion of the main delivery phase, ongoing work has transitioned into business-as-usual operations. A dedicated in-house team continues to maintain and enhance the system, supporting further improvements over time. Instead of another large-scale rebuild in the future, the system can now be continuously improved in line with customer needs.
Work will continue through 2026 and beyond, including database modernisation and additional system improvements covered in the original business case.
A closure report on the main delivery phase of STEP has been published to share the outcomes of this significant digital programme. It summarises delivery, results, and lessons learned, and is intended for stakeholders, customers, and the New Zealand public.
Timeline
| Date | Activity |
|---|---|
| 2026 onwards |
|
| 2025 |
|
| 2024 | Upgraded services deliveredMigrating all customers to New Landonline, specifically:
|
| 2023 | Upgraded services delivered
|
| 2022 | Upgraded services delivered
|
| 2021 | Upgraded services delivered
|
Landonline stats
Landonline is accessed daily by an average of 5,000 users.
Annual activity for 2022/23 (approximately):
- 15,000 registered users
- 2.4 million property titles
- 2.9 million property searches
- 281,000 property titles issued/re-issued
- 500,000 property transactions.
Who uses Landonline and why?
When you buy, sell, or alter property, you want to be certain about details such as location, size, boundaries – and that you’re buying from the current owner.
You might be buying a property or be a small business owner using your house or other property to finance your business.
In New Zealand, this information is recorded in the ‘title’ for each property and kept by us in Landonline. To use Landonline, customers need to be registered users.
Our customers include:
- surveyors – supplying data for the land they’ve surveyed
- solicitors and conveyancing professionals – acting on behalf of New Zealanders buying, selling or changing property details
- banks – assigning mortgages against property titles
- councils – issuing certificates or consents and for rating purposes
- real estate agents – sourcing title information for properties they’re selling
- the public – ordering property titles online via Land Record Search
- our staff – monitoring information and processing survey plan lodgements and title dealings that need manual processing.
By modernising Landonline, we are:
- Enabling log-ins from any device, anywhere
- Simplifying processes and making them more efficient
- Creating a more secure and robust system
- Increasing automation
- Connecting the work surveyors and solicitors do when sub-dividing land
- Making it easier to comply with rules and get approvals from us
- Simplifying and improving survey spatial views
- Creating a system that can quickly and easily respond to changing customer needs, future technology trends and changes in law.
Public access to property information
Members of the public in New Zealand and Australia can search for titles to New Zealand properties through our Land Record Search service.
Contact us
For more information, email engagement@linz.govt.nz