Before you set up multi-factor authentication (MFA) you'll need to register a secure email address only you can access. This will be your authentication email address where you'll receive notifications of security changes to your New Landonline account.
More about authentication email addresses:
Register an authentication email address for New Landonline
Before you set up your phone
Before you set up your phone for MFA make sure:
- your phone is at least 80% charged and beside you
- your phone has cellular service
- your phone automatically updates time and dates.
Before you set up your phone, tablet or landline, make sure you have a name to call it when you register it. This is to identify which device receives the one-time codes.
Set your phone to automatically update
For MFA to work, your phone must be set to automatically update dates and times.
For an Android phone:
Go to Settings>General Management>Date and time>Automatic Date and Time
For an IOS phone (Apple):
Go to Settings>General>Date and time>Set Automatically
If you take longer than 30 minutes to log in, your session will time out and you’ll need to restart the process.