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KnowledgeBase

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The Knowledge Base provides access to detailed information around the property transaction and survey process, and the Landonline application.

Find information and articles by searching using title or keywords, alternatively browse by topic area.

If you can’t find what you are looking for use the site-wide search. Rules, standards and guidelines can also be found using the regulatory search.

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  • Fees Report versus invoice – what's the difference?

    Many Landonline customers have asked why their fees report and invoice often differ.

    • Landonline
    • Updated: 5 October 2020
  • Updating your profile

    Have you ever wondered why some people associated with your Landonline account receive information from LINZ when others don't? Or why the details of some Landonline accounts don't appear when you search for them?

    • Landonline
    • Updated: 5 October 2020
  • Multiple account association for Landonline users

    Landonline users can access any Landonline account that they have been linked to using their Digital Certificate, because the Digital Certificate is a security credential issued to the individual not the firm or Account holder.

    • Landonline
    • Updated: 5 October 2020
  • Landonline licence types

    Deciding which Landonline licences to choose? Here's what you need to know to choose a licence or upgrade your existing licence.

    • Landonline
    • Updated: 5 October 2020
  • Landonline roles

    There are 2 roles associated with your Landonline account.

    • Landonline
    • Updated: 5 October 2020
  • Manually download your Digital Certificate - Stage 1

    Use these instructions if you want to manually download a Digital Certificate (DC).

    • Landonline
    • Updated: 5 October 2020
  • Viewing, printing and saving property tax statements

    How to view, print and save your property tax statements.

    • Titles
    • Updated: 5 October 2020
  • Landonline notices

    A user guide and common questions will help you understand why you've received a notice and how you can set your notice preferences.

    • Landonline
    • Updated: 5 October 2020
  • Setting up Landonline in a Citrix or Terminal Service environment

    What you (and your IT support person) need to know about installing Landonline in a Citrix or Terminal Services environment.

    • Landonline
    • Updated: 5 October 2020
  • Setting up Landonline in a Virtual Desktop (VDI) environment

    How to set up Landonline access in a Virtual Desktop (VDI) environment.

    • Landonline
    • Updated: 5 October 2020

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Recent updates

  • Keeping Digital Certificates, passwords and passphrases secure | 15 January 2021
  • Unit plans | 13 January 2021
  • Irregular boundaries - splitting | 13 January 2021
  • Automated Survey Report | 6 January 2021
  • Evidentiary requirements | 22 December 2020
  • Using A&I forms for companies, incorporated societies and other corporate bodies | 22 December 2020

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