Published date
Landonline, Survey

In this edition: 

Update on survey and title processing times

In late February, we advised stakeholders and Landonline users of delays processing survey and title transactions.

In response, we have made process improvements to simplify compliance checks and improve work allocation, increased operating hours, brought in resources and recruited new processing staff.

Our figures for March indicate we are on track to bring processing times back to normal levels.

The average title is processed in 10.8 working days, compared to the peak of 14.9 working days in January 2022.
The average survey transaction is processed in 15.6 working days, compared to the peak of 23.1 working days in January 2022.

We are on track to resolve most issues by the end of May 2022. You can check current processing times on Landonline. These are updated weekly.

We appreciate that customers and clients will be frustrated by these delays. We are grateful for your patience and support as we work to address the backlog.

Notice of Change (NoC) now available for Christchurch City Council

We are pleased to announce that the Notice of Change (NoC) is now available for property lawyers and conveyancing professionals to use with Christchurch City Council.

Six of the nine councils in the Canterbury region are now using the NoC, which streamlines Landonline e-dealings.

See which councils are using NoC

NoC is easy to use, intuitive, streamlined and automatically available as part of your Landonline e-dealing workflow. Using NoC improves accuracy, saves time, and improves timeliness of notifications. It also means councils using NoC have better data quality.

Picture of Carolyn Hintz (Senior Associate, Gibson Sheat Lawyers) with quote "It's integrated, efficient and accurate, Notice of Change has made my life easier."

In May 2022, the NoC will be available for Auckland Council.

Find out more

Check out this short video on the NoC, featuring Carolyn Hintz from Gibson Sheat Lawyers. Or visit our help page on Landonline for more information.

Meeting Cadastral Survey Rules 2021 requirements where survey marks are low order

Due to high demand, we are experiencing delays processing cadastral survey datasets and integrating them into the cadastre.

Survey mark orders are set as part of the integration into the cadastre of recently approved cadastral survey datasets (CSDs). Surveyors can comply with rule 17 of the Cadastral Survey Rules 2021 by linking to cadastral survey network marks, but when working over the top of new surveys may find that the order of the marks is not what would be expected.

If you find a new survey that has been approved, where the marks should probably be of a higher order, please email Please provide the CSD number. The Spatial team will investigate and prioritise the integration of any outstanding data. We appreciate your patience and support.

New registration guideline for Ahuriri Hapū Claims Settlement Act 2021 published

The Registrar-General of Land has published the Ahuriri Hapū Claims Settlement Act 2021 Registration Guideline 2022 - LINZ OP G 01284.

The purpose of the guideline is to support Toitū Te Whenua staff as they process registrations.

It includes detailed information on the settlement, to be read in conjunction with the Treaty Claims Settlement Acts General Guideline 2018 – LINZG20786.

Ahuriri Hapū Claims Settlement Act 2021 Registration Guideline 2022 – LINZ OP G 01284

Legal Webinar on 18 May

Toitū Te Whenua Land Information New Zealandis presenting a livestream webinar in association with the New Zealand Law Society Te Kāhui Ture o Aotearoa’s Property Law Section (PLS) and Legal Executives New Zealand (LENZ).

Robbie Muir, Registrar-General of Land, will talk about lawyers’ certification obligations and how Toitū Te Whenua monitors compliance with e-dealing requirements. The session is aimed at:

  • lawyers who are new to certifying and signing e-dealings, and
  • legal executives who want to learn more about the fundamentals that underpin e-dealing certifications, particularly those who prepare e-dealings and collate documents in response to compliance review requests.

The aim of the session is to provide information on:

  • lawyer’s certification obligations and how to satisfy them
  • the compliance review process and what you can expect
  • common compliance review mistakes and how to avoid them, and
  • possible consequences of non-compliance.

The webinar will allow interactive questions and answers and will support up to 0.5 hours of CPD for lawyers and registered legal executives.

Event details

Date: Wednesday 18 May 2022
Time: 12 to 12.30pm (plus 15 mins Q&A)

Registration fees

  • PLS or LENZ members/associate members: $30
  • Non-PLS or non-LENZ members: $40 group rate (five or more): $120
  • When booking a group rate, please register all participants at the time of booking to ensure they receive their personalised webinar link and CPD certificate of attendance.

Register for the webinar by Friday 13 May. We are planning another livestream webinar for June.

Register here

Please update your Uniprint Client

A new version of the Uniprint Client is now available. This upgrade resolves an issue where printing a form sometimes produced unintelligible text.

Uniprint allows you to print documents directly from Landonline while connected via Citrix. It consists of software installed on our servers and a connecting ‘client’ installed locally on a user’s PC.

If you have the Uniprint client installed on your desktop, we recommend you upgrade to the new version.

Download Uniprint Client version 5.4.1

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