This page contains answers to common questions about using Landonline, including the type of user access you need (‘user access type’), fees, and Digital Certificates.

User access types

How do I obtain a user access type?

User access types are applied for as part of the Landonline sign-up process:

Open a new Landonline account

Is there any charge?

a) User access types and Digital Certificates

There is no charge for Landonline user access types.

See the current pricing for Digital Certificates

b) Lodgement and search fees

Fees apply to each title or survey lodgement made through Landonline. As part of the sign-up process, a firm will be provided with a Landonline credit account. All fees incurred during online searches and lodgements will be charged to this account which can be paid by direct debit, or cheque.

See the table of fees for any activity that can be done electronically through Landonline (with manual fees for comparison):

Survey and title fees

Is there a limit on the number of users per user access type?

Each type of user access is available for up to 100 people in your firm to use at any one time.

Can I share a user access type across more than one site?

Yes. However, invoices will relate to sites and cannot be broken down and split between several sites.

Can I log on from anywhere?

You can log on from anywhere with an internet connection providing you have your Digital Certificate and the computer you are using has the correct software on it (e.g. Uniprint, Citrix).

What about improvements to Landonline?

Regular maintenance of Landonline includes a release of a new version approximately every 6 months. All releases are automatically provided to customers at no cost. Usually these releases are designed to remedy known issues and introduce new or enhanced application features.

Find out about our modernising Landonline programme

What are Digital Certificates?

A Digital Certificate is your digital signature in Landonline. It is used to identify who you are as you travel around the internet. LINZ uses Digital Certificates to authenticate each person using Landonline.

Why do I need a Digital Certificate when I’m only searching in Landonline?

Digital Certificates are a key element of Landonline security. When you search Landonline, you share the same online environment as those who undertake electronic transactions so the same level of security must apply to all users.

Last Updated: 1 November 2021