Landwrap - May 2025

Tēnā koe,

There’s a lot of updates for May, showing that development continues following Horizon One. We’ve been celebrating that milestone with stakeholders, alongside progressing Plan Generation, making improvements to support content, and there’s a reminder for lawyers and conveyancers to renew your practising certificate.  

This month we’re also taking a look at Landwrap to make sure it continues to be a good way of sharing information with you. 

Filling in the short subscriber survey will help us understand what you’d like to see in Landwrap now the Modernising Landonline programme has reached its major delivery milestone.  

It will only take a few minutes to complete, and asks about how often you read Landwrap, and what stories are of greatest interest and value to you.

Landwrap subscriber survey

Modernising Landonline programme celebrates major milestone

Last week we recognised the stakeholder and industry groups that have played a key role reflecting the needs of customers in the Modernising Landonline programme.

The Minister for Land Information Chris Penk offered his thanks to all who contributed to this significant project via video due to the severe weather events across the country.

Over the past 5+ years, the Title and Survey Stakeholder Forum members, alongside the Land Titles Committee and Survey Working Group,  have collaborated with us to co-design the New Landonline platform. These representatives of the legal and surveying communities have volunteered their time and expertise year after year to help co-design New Landonline to ensure it's fit for purpose for the customers who use it every day.

LINZ Chief Executive Gaye Searancke thanked everyone involved at the programme’s Title and Survey Stakeholder Forum:    

“The modernised Landonline platform is a world-leading property rights system and something for us all to be proud of.”

We also heard from New Zealand Law Society Te Kāhui Ture o Aotearoa property law section chairman Duncan Terris, and Board Chair of the programme Jenn Bestwick who shared their experiences and successes of the Modernising Landonline programme. Duncan has been involved in Landonline since the earliest days of the digital transformation 25 years ago.  

This long-running involvement of our partners and stakeholders extends to their efforts in encouraging use of new Landonline and spreading the word of the benefits it has brought to users.  

A massive thank you to the firms and businesses that our stakeholders work for. Thank you for supporting these industry experts to share their valuable time with us. We look forward to our continued partnership.

Read more at:
Modernising Landonline programme celebrates customer day

New Landonline Survey update

As we look to make new Plan Generation available to all Survey users at the end of May we have had increasing numbers of volunteers wanting to get involved in the pilot. This helps us ensure the new functionality is working as it should in real world scenarios.

Prior to the release of new Plan Generation, we will be running a webinar to demonstrate the new functionality and address any questions you might have. Expect an invite to a Plan Generation webinar in your inboxes in the next few weeks - this session will be recorded if you cannot attend.

After the successful release of New Plan Generation, we will then look to confirm a date for the switch off of Legacy Landonline.

New look for Landonline Support content

After reviewing customer feedback, we are upgrading the structure of our Landonline Support content in May.

We’ve looked at what you ask Customer Support for, and what you search for, and will be moving pages to be easier and quicker to find. Also, we hope to speed up your search by removing Legacy Landonline content and pages describing functions or software we no longer use.

We want to make sure our explanations of how to sign up to or manage a Landonline account are clear. We are working with Customer Support to create better support content for account management.

Redirects will be set up as pages are removed or put in a new location, so if you click on a page you have bookmarked, you’ll be directed to a relevant page.

Update your contact details in New Landonline

Landonline users can now directly manage their personal contact and notification address details, including preferred name, phone number, address, email and more.

You’ll find this under My Profile in the main menu across all Landonline applications. You can choose to update your notification addresses across all firms you’re linked to, or tailor them for each one.

For more information about updating your contact details see:
Change your contact details

If changing your Landonline notification email address, you may also want to consider changing your multi-factor authentication email address:
Update your email address for multi-factor authentication notifications

Coming soon: Account Management

Account Management function is coming to New Landonline.

This feature will let system managers update firm contact details, manage user privileges - all directly within New Landonline.

Keep an eye out on our What’s new page for release update:
What's new in Web Search

A full how-to guide will be available when this feature goes live in the next two weeks.

Territorial Authority (TA) Certificates – clearing unneeded certificates

When a subdivision dealing is submitted and the associated Cadastral Survey Dataset (CSD) includes TA Certificate packages that remain unsigned, the dealing will be flagged with a warning that the survey plan has pending TA certifications. This prevents the dealing proceeding unless the flag is cleared or a LINZ officer has received confirmation from the relevant Territorial Authority (TA) that no further certifications are required.

To avoid delays, we recommend the following actions are taken to clear the system of any unneeded TA Certificates before a dealing is submitted:

• the surveyor ensures that all empty or superfluous TA certificate packages are deleted before the CSD is submitted for survey approval
• the Territorial Authority deletes any empty or superfluous TA certificate packages when signing the final certificates
• when creating a dealing, if a “plan has pending TA certifications” warning appears then the solicitor/conveyancer should contact the Territorial Authority to check whether any certifications are under action and request that any empty or superfluous TA certificate packages be deleted.

Don’t forget to renew your practising certificate

This is a reminder to lawyers and conveyancing practitioners to renew your practising certificate by midnight 30 June.

From 1 July, only lawyers and conveyancing practitioners who hold a current practising certificate are authorised to certify and sign electronic transactions in Landonline in accordance with s28 of the Land Transfer Act 2017.

For more information about how to renew your practising certificate see:

• for lawyers: New Zealand Law Society | Renewing your practising certificate online
• for conveyancing practitioners - NZ Society Of Conveyancers | Qualifications and Registrations

Registration guideline for the Taranaki Maunga collective redress

The Registrar-General of Land has published Te Ture Whakatupua mō Te Kāhui Tupua 2025/Taranaki Maunga Collective Redress Act 2025 Registration Guideline 2025 – LINZ OP G 01313.

The guideline covers the Te Ture Whakatupua mō Te Kāhui Tupua 2025 / Taranaki Maunga Collective Redress Act 2025. The provisions of the Act took effect on the settlement date, 31 March 2025.

The guideline is primarily for Toitū Te Whenua employees with delegated authority to exercise registration functions under the Land Transfer Act 2017.

Te Ture Whakatupua mō Te Kāhui Tupua 2025/Taranaki Maunga Collective Redress Act 2025 Registration Guideline 2025 – LINZ OP G 01313

Exception Requests for surveyors

We have recently seen an increase in incorrectly submitted exception requests. This requires LINZ to return them for correction and lengthens the time your CSD is unavailable.

Before raising an exception request, please do the following:

1. Unlink all parcels, boundary marks, and non-network marks, including any placeholders used.
2. Link 1 network mark (preferably high order). For parcels without survey information (PWSI) datasets, link the highest order boundary mark.  
3. Regenerate the spatial view to ensure that captured dataset sits in the correct position.
4. Unlinking marks is to see how your capture sits over the underlying work.

List the problematic nodes (and corresponding mark ref id).

If you have encountered a geometry message, please include details. For example: Message: 124210 – There was an error updating the geometry of Parcel 4202967.

For more information see:

• How to raise an exception request
• Exception requests and when to use them