What's new in Dealings

Information on the latest updates in New Landonline - Dealings.

Forgot your Landonline password? Got MFA? Reset it in New Landonline

June 2024

With the introduction of multi-factor authentication (MFA) for New Landonline, you will be able to reset your Landonline password from the New Landonline login screen.

You’ll find the ‘Forgotten your password? Reset it here.’ link under the login button. Follow the onscreen prompts to reset your password. 

To use this functionality, you will need to have MFA in place and a registered authentication email. If your firm is yet to be onboarded with MFA, continue to reach out to our customer support team for password resets. 

For more information:

Forgotten your New Landonline password

Screenshot of select reset password window

Prepare a transmission by Survivorship or Executor/Administrator

May 2024

You can now prepare and register transmissions by Survivorship or Executor/Administrator. This is the first release of transmissions, with more transmission types coming in the next few months.

You may notice extra fields on the prepare transmission screen. We've combined All of title, Share/Interest and Complex/Exception modes from Legacy Landonline into one mode in New Landonline and called it Title mode.

For now, you'll need to return to Legacy Landonline to:

  • prepare a transmission which is not by survivorship or executor/administrator
  • use 'Change due to pending dealing'
  • attach an image
  • prepare a transmission for a lessee, mortgagee, encumbrancee or other type of interest.

More information


Prepare a transmission in title mode


Transmission screen in New Landonline.

Update to signing screen

May 2024

We've updated the wording on the signing screen you use to enter your Landonline password.

Previously the pop-out signing screen was titled 'Enter password'. Now it's titled 'Authentication request'. 

The bottom button has also been updated from 'Login' to 'Confirm password'.

You don't need to do anything differently. Continue entering your password and select the Confirm password button to complete signing into Landonline.

More information

Sign one or more instruments


Authentication request screen. Highlighted is the field to enter your Landonline password.

Request Copy now available

May 2024

Create and view a Request copy from the Requests application, accessed via the nine-dot icon in your header.

Request Copy was formerly called Request Manual Copy in Legacy Landonline.

The new Request copy has an increased maximum character limit to 16,000.

If your Request is still pending you can now action a Request to cancel without having to call Customer Support.

New layout and navigation when making certifications

May 2024

The following navigation and layout changes have been made to the certification page of the certify and sign process:

  • Select an instrument row to open a slide out panel containing the instrument preview and certifications for the instrument. The slide out panel will default to the Instrument Preview.
  • Select the Certifications label to navigate to the instrument certifications.

There are many ways to navigate between instruments when making multiple certifications, including selecting:

  • Previous and Next instrument buttons, on the footer of the slide out panel
  • Up and down arrows on the header of the slide out panel
  • another instrument from the list of instruments.

You can select Proceed to sign instrument on the footer of the slide out panel to navigate to the signing page.

You can close the slide out panel by selecting the X in the header.

More information

Video: certify and sign your dealings

Review and certify instruments

Instrument preview tab

Instrument preview panel displaying the instrument to review before certifying and signing it

Certifications tab

Certifications tab where you select checkboxes to check standard and special matters and certify and sign

Prepare a transfer in Instrument mode

March 2024

Use Instrument mode to transfer a mortgage, an encumbrance or other interest, such as an easement instrument.

Instrument mode is the same as Lease/Mortage/Other mode in Legacy, but all 3 sub-modes have been combined into 1 form.

You will need to return to Legacy Landonline to use the following functionality:

  • transfer a lease instrument
  • deal with titles separately
  • attach an image.

For more information go to:

Prepare a transfer in Instrument mode

Shows prepare Transfer screen where Instrument button is selected.

View and edit additional owner details

March 2024

You can now view and edit additional details for a transferor or mortgagor, such as an alias, suffix or the birthdate of a minor.

When the person icon to the right of a mortgagor or transferor name is filled blue, it means there are additional details for that person.

Select the icon to view those details and select the icon again to hide them.

You can use the Change due to pending dealing toggle, underneath the transferors or mortgagors' names to edit these additional details, if needed.

Transferors screen. Highlighted is the person icon and change due to pending dealing toggle

Change due to pending dealing

March 2024

You can now also use Change due to pending dealing to edit registered owner details for transfers.

This follows our December release for Change due to pending dealing which allowed you to pre-empt changes from a dealing still pending registration for mortgages or discharge/withdrawal instruments.

Pending dealing also allows you to deal with protected (hidden) titles and instruments. 

For more information go to:

Prepare instruments


Prepare transfer screen. Highlighted is the delete icon, the add button and the change due to pending dealing toggle.

Transfer in Complex mode

October 2023

You can now prepare a transfer in Complex mode to:

  • select affected shares or interests
  • describe part of the land
  • add text
  • specify third party transfer
  • add preset wording suffix to transferees.

We’ve also added a pie chart to the Summary to visually represent the resulting ownership.

Complex mode combines both Share/Interest and Part of Land/Complex modes from Legacy Landonline.

Please note you’ll need to return to Legacy Landonline to use the following functionality:

  • deal with titles separately
  • change due to pending dealing
  • attach an image.

More information on transfers see Prepare a transfer in Complex mode

Use the Summary, including the a pie chart, review the resulting ownership.

Auto-registered Notice of Registration or Rejection sent in PDFs

November 2023

All auto-registered Notices of Registration or Rejection are now sent in PDF when a dealing has been submitted from new Landonline. 

Create or manage requests

November 2023

In June we added the ability for you to create and manage requests with the Requests application.

You can now create and manage withdraw dealing or withdraw instrument requests from Requests.

More information:

Landonline - requests support

15-minute idle timeout

October 2023

A 15-minute idle timeout now applies to all New Landonline applications – Web Search, Survey, Dealings, Requests and Notices.

You can have multiple browser tabs or windows open with Landonline applications running and as long as you’re working in at least one, you won’t be timed out of any open session.

However, if you leave your session(s) idle for 13 minutes, you’ll receive a two-minute warning to confirm you’re still working.

If you miss the two-minute warning, you’ll be prompted to re-login with your Landonline user ID and password to continue your session.

Screenshot from a New Landonline application showing the two timeout messages 'Are you still there?' and 'Your session timed out'

Note: You won’t lose any unsaved changes, however standard browser behaviour applies (FOR EXAMPLE, refreshing your screen may result in losing unsaved changes). Dealing or Survey locks may also expire, causing your session to become read-only.

Add Alias and Other details for transferees

September 2023

When preparing a Transfer instrument in Simple mode, (previously known as All of Title mode) you can add Alias and other details for a transferee such as add a suffix after their name or identify if the transferee is a minor/under 20 years old.

  • Click the person outline icon to the right of the transferee
  • Add and edit the details
  • When you save, the person-outline icon will change to a blue-filled person icon.

This functionality is not available for corporate entities.

Add alias information if required.

For more information see Prepare transfer in Simple mode.

View full tax statement details when signing

September 2023

Use the View PDF button on the Signing page to review the full tax statement details when completing the Tax information section (when applicable).

Screenshot of view tax details PDF button

For more information see Sign one or more instruments.

Read-only PDF of a Tax Statement

September 2023

We’ve had feedback that some users have noticed data being overridden when saving the Full form tax statement to their client management system.

We’ve introduced a Read-only tax statement option which can be used when saving to your client management system and should not override any existing data.

Screenshot of tax statements read only pdf

Note, the Read-only PDF cannot be edited. To make changes, either do this in Landonline or open the Full Form PDF.

See Save and print a Tax Statement.


September 2023

Search for and view notices sent to you, your firm, or other users in your firm from Toitū Te Whenua through the Notices app, where you can view, download, and print out notices relevant to your account from your browser.

Select the nine-dot grid icon (top-left) and then select Notices. Use the arrow to open the application in a new tab or select anywhere else along the application row to open the application in the current tab.

Screenshot of notices app via the switch apps menu

For more information, check out Notices

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