Set firm notice preferences
September 2025
System managers can now set your firm’s notice preferences under Account Management.
You can choose whether notices are emailed to your firm, and whether print notices are sent to your office.
For more information, see:
Set firm notice preferences
Update user privilege groups
September 2025
System managers can create and edit groups in Account Management.
You can set up your firm's Landonline users into groups, and update users’ privileges by groups.
For more information, see:
Set up, edit or remove groups
View certificate in signed package details
September 2025
You can now easily view a certificate from the package details panel once the package is signed.
Select View certificate at the bottom right of the package details panel.
The certificate opens as PDF in a new browser tab, where you can then print, save, or download using your standard PDF browser controls.
If the supporting document for the signed package has not yet been generated by Landonline, the View Certificate button will be greyed out. You will see “Generation of the certification document has not yet completed” if you hover your mouse over the button.
For more information, see:
View certificate
Visual warning and countdown to Landonline closure at end-of-day
May 2025
Landonline will show a warning when you are in a work item with less than 30 minutes before Landonline closes at the end of the day.
The end of day warning will only occur for regular Landonline end of day closing. It will not function for unusual Landonline closures, such as maintenance periods, which may have different closing times then usual.
The warning appears as an orange border around the work item, with a countdown timer at the top of the screen: Landonline will close in XX:XX.
Once there is less than 5 minutes until Landonline closes, the warning changes to red.
Ensure you save and close your work before Landonline closes for the day to ensure no data loss.
For Landonline availability, see:
Landonline
Account management - update firm details and assign user privileges
May 2025
Account management is now available in all New Landonline applications - Survey, Dealing, Web Search and TA certification - for system managers only.
This feature lets system managers update their firm contact details and manage user privileges - all within New Landonline.
To access this function, open the main menu at the top right of your landing page and select Account Management.
For more information on account management, see:
Change a firm or user's details in Landonline
Update My Profile details
April 2025
You can now update your physical and email address, preferred name and phone details for notifications in all Landonline applications.
Select My Profile in the main menu to access your contact details.
You'll be taken to the My Profile page to update your details.
You can choose to use the same details for all associated firms by selecting the checkbox in the Contact addresses for notifications section.
To update contact details individually for different firms, you will need to switch your firm first from the header.
Changing emails
Changing your email will also update your default email to receive Web Search orders.
It can take 5 to 10 minutes for emails to update across your applications.
Signed Certificates now available immediately
January 2025
Signed certificates are now available under Supporting Documents as soon as the signing process is completed.
The signed certificate references the plan and package number in the title.
Select the three dots at the right to see additional information, or view, download, edit or delete the certificate.
Example of a signed TA certificate:
