You are viewing guidance that refers to, or is for legacy Landonline.

Apostrophes in Landonline user names

Some conveyancing professionals may not be aware that Landonline doesn't recognise apostrophes in a user's name.

As searching for names such as O'Brien or O'Malley can be a challenge, we have set out below some search tips to help you find names with apostrophies.

To search for a user with an apostrophe in the surname, click on the binoculars beside the primary contact, or conveyancing professional, to bring up the search screen.

Option one

The easiest search method is to:

  • type in their User Id – the first letter of their first name and their surname
  • ensure there is no apostrophe or gap where the apostrophe should be
  • add an asterix, e.g. jobrien* (the asterisk is a wildcard)
  • click Search Now
Search Landonline user - user ID

Option two

A second method is to:

  • type in their full name in the Given Names and Surname fields
  • ensure there is no apostrophe or gap where the apostrophe should be
  • click Search Now
Search Landonline user - user full name

Happy searching!