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Common Landonline error messages and connection issues
Find out what your Landonline error message means.
Guidance
Landonline
Scanning requirements
Please use these requirements to guide your purchase of a new scanner or to assess your current scanner to operate with Landonline. These details can be provided to your current or proposed technology supplier.
Guidance
Landonline
Landonline user access types
Deciding what Landonline access your people will need? Here's what you need to know to choose the right user access type.
Guidance
Landonline
Automated survey report
A survey report can be included in a CSD using the automated survey report functionality in Landonline.
Guidance
Survey
Landonline
Water, water centre-line and irregular boundary annotation
Water boundaries require an annotation to be added for legal and physical description of the boundaries.
Guidance
Survey
Landonline
Keeping Digital certificates, passwords and passphrases secure
As a Digital Certificate holder, you are responsible for safeguarding your Landonline username and password, and your Digital Certificate (DC) and passphrase.
Guidance
Landonline
Requisitions and rejections
A dealing may be requisitioned or rejected under the authority of section 37 Land Transfer Act 2017. Find out more about requisitions and rejections and the reasons they might happen.
Guidance
Land registration
Landonline
Pre-validation failure
Landonline runs business rules to check your dealing before you submit it (pre-validation). Some pre-validation failures will prevent you from submitting the dealing but others will not.
Guidance
Landonline
Land registration
Capturing Reinstated Marks
This process defines what a reinstated mark is and how to capture it in Landonline.
Guidance
Survey
Landonline
Parcel Label - moving the Parcel Label in Plan Generation
Landonline attempts to place parcel labels within the greatest area of clear space in the parcel. While most often successful, there are instances where the parcel label will require moving into a better location for clarity.
Guidance
Survey
Landonline
Replacing a TA e-certification signed package
This article contains information about replacing a TA e-certification signed package.
Guidance
Survey
Landonline
Printing from the Search Results window
Guidance on printing from the search results screen and avoiding unwanted fees
Guidance
Landonline
Reset your Landonline password
How to reset your password for Landonline and set up password reset security questions.
Guidance
Landonline
Pre-set instrument lists for e-dealings based on common transactions
When creating an e-dealing, practitioners can use pre-set instrument lists for common transaction types to add instruments to the dealing.
Guidance
Landonline
Land registration
Resubmitting dealings
LINZ is often asked by customers for a progress update on requisitioned dealings only to find that the dealing has not been resubmitted to LINZ.
Guidance
Landonline
Land registration
UniPrint options may result in incomplete printed products
Some users experience intermittent errors when printing Landonline search products.
Guidance
Landonline
Attaching colour images to an e-survey
The Customer Support team often receive queries regarding whether colour images can be attached to an eSurvey.
Guidance
Survey
Landonline
Draft vs Final fees on your Landonline fees report
The difference between draft and final fees on a Landonline fees report.
Guidance
Landonline
Memorandum of Priority – preparation and signing
Clarification on issues related to preparing and signing of Memorandum of Priority instruments.
Guidance
Landonline
Land registration
Same day back-to-back settlement
How to enter the submitting firm details for back-to-back settlement.
Guidance
Landonline
Land registration
Keep your Digital certificate secure
Digital Certificate (DC) security is vital both for practitioners and for LINZ to safeguard the integrity of Landonline transactions.
Guidance
Landonline
Downsize your messages in Landonline
When was the last time you spring cleaned your 'My Messages' space?
Guidance
Landonline
Joint mortgages
What to do when you have joint mortgagees in your dealing.
Guidance
Landonline
Updating your profile
Your user profile in Landonline determines which information can be viewed, and how it can be accessed from within Landonline. It's important to keep your profile up to date.
Guidance
Landonline
Signing the TA Certificate
When surveyors present a manual survey plan to Territorial Authorities (TAs), a TA Approval signature is added to a copy of the plan to signify that the TA has certified the certifications on the plan.
Guidance
Survey
Landonline
Requesting image files
When seeking images from Landonline (for example, survey plans or titles), you can search the image you want and view it on screen, or you can use the Request Product List function.
Guidance
Landonline
Errors and troubleshooting
Information on Landonline errors and help on how to resolve them.
Guidance
Landonline
User guides and resources
Download user guides for legacy Landonline, or take a look at the other resources on our site, where you'll find helpful information on dealings, survey lodgement, and searching in Landonline.
Guidance
Landonline
Pricing for user setup and digital certificates
An outline of the costs for user setup and digital certificates.
Page
Landonline
TA e-certification
Territorial authority e-certification lets territorial authorities log on to Landonline, locate an e-survey, and certify it.
Guidance
Survey
Landonline
E-search
e-Search lets you search the Landonline database for land titles, survey plans and other related documents – find out more about how to use e-Search, including access to spatial data.
Guidance
Landonline
Land registration
TA e-certification questions and answers
Common questions and answers regarding Territorial Authorities registering for and using Landonline.
Guidance
Survey
Landonline
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