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  • Common Landonline error messages and connection issues

    Find out what your Landonline error message means.
    Guidance
    • Landonline
  • Scanning requirements

    Please use these requirements to guide your purchase of a new scanner or to assess your current scanner to operate with Landonline. These details can be provided to your current or proposed technology supplier.
    Guidance
    • Landonline
  • Landonline user access types

    Deciding what Landonline access your people will need? Here's what you need to know to choose the right user access type.
    Guidance
    • Landonline
  • Automated survey report

    A survey report can be included in a CSD using the automated survey report functionality in Landonline.
    Guidance
    • Survey
    • Landonline
  • Water, water centre-line and irregular boundary annotation

    Water boundaries require an annotation to be added for legal and physical description of the boundaries.
    Guidance
    • Survey
    • Landonline
  • Keeping Digital certificates, passwords and passphrases secure

    As a Digital Certificate holder, you are responsible for safeguarding your Landonline username and password, and your Digital Certificate (DC) and passphrase.
    Guidance
    • Landonline
  • Requisitions and rejections

    A dealing may be requisitioned or rejected under the authority of section 37 Land Transfer Act 2017. Find out more about requisitions and rejections and the reasons they might happen.
    Guidance
    • Land registration
    • Landonline
  • Pre-validation failure

    Landonline runs business rules to check your dealing before you submit it (pre-validation). Some pre-validation failures will prevent you from submitting the dealing but others will not.
    Guidance
    • Landonline
    • Land registration
  • Capturing Reinstated Marks

    This process defines what a reinstated mark is and how to capture it in Landonline.
    Guidance
    • Survey
    • Landonline
  • Parcel Label - moving the Parcel Label in Plan Generation

    Landonline attempts to place parcel labels within the greatest area of clear space in the parcel. While most often successful, there are instances where the parcel label will require moving into a better location for clarity.
    Guidance
    • Survey
    • Landonline
  • Replacing a TA e-certification signed package

    This article contains information about replacing a TA e-certification signed package.
    Guidance
    • Survey
    • Landonline
  • Printing from the Search Results window

    Guidance on printing from the search results screen and avoiding unwanted fees
    Guidance
    • Landonline
  • Reset your Landonline password

    How to reset your password for Landonline and set up password reset security questions.
    Guidance
    • Landonline
  • Pre-set instrument lists for e-dealings based on common transactions

    When creating an e-dealing, practitioners can use pre-set instrument lists for common transaction types to add instruments to the dealing.
    Guidance
    • Landonline
    • Land registration
  • Resubmitting dealings

    LINZ is often asked by customers for a progress update on requisitioned dealings only to find that the dealing has not been resubmitted to LINZ.
    Guidance
    • Landonline
    • Land registration
  • UniPrint options may result in incomplete printed products

    Some users experience intermittent errors when printing Landonline search products.
    Guidance
    • Landonline
  • Attaching colour images to an e-survey

    The Customer Support team often receive queries regarding whether colour images can be attached to an eSurvey.
    Guidance
    • Survey
    • Landonline
  • Draft vs Final fees on your Landonline fees report

    The difference between draft and final fees on a Landonline fees report.
    Guidance
    • Landonline
  • Memorandum of Priority – preparation and signing

    Clarification on issues related to preparing and signing of Memorandum of Priority instruments.
    Guidance
    • Landonline
    • Land registration
  • Same day back-to-back settlement

    How to enter the submitting firm details for back-to-back settlement.
    Guidance
    • Landonline
    • Land registration
  • Keep your Digital certificate secure

    Digital Certificate (DC) security is vital both for practitioners and for LINZ to safeguard the integrity of Landonline transactions.
    Guidance
    • Landonline
  • Downsize your messages in Landonline

    When was the last time you spring cleaned your 'My Messages' space?
    Guidance
    • Landonline
  • Joint mortgages

    What to do when you have joint mortgagees in your dealing.
    Guidance
    • Landonline
  • Updating your profile

    Your user profile in Landonline determines which information can be viewed, and how it can be accessed from within Landonline. It's important to keep your profile up to date.
    Guidance
    • Landonline
  • Signing the TA Certificate

    When surveyors present a manual survey plan to Territorial Authorities (TAs), a TA Approval signature is added to a copy of the plan to signify that the TA has certified the certifications on the plan.
    Guidance
    • Survey
    • Landonline
  • Requesting image files

    When seeking images from Landonline (for example, survey plans or titles), you can search the image you want and view it on screen, or you can use the Request Product List function.
    Guidance
    • Landonline
  • Errors and troubleshooting

    Information on Landonline errors and help on how to resolve them.
    Guidance
    • Landonline
  • User guides and resources

    Download user guides for legacy Landonline, or take a look at the other resources on our site, where you'll find helpful information on dealings, survey lodgement, and searching in Landonline.
    Guidance
    • Landonline
  • Pricing for user setup and digital certificates

    An outline of the costs for user setup and digital certificates.
    Page
    • Landonline
  • TA e-certification

    Territorial authority e-certification lets territorial authorities log on to Landonline, locate an e-survey, and certify it.
    Guidance
    • Survey
    • Landonline
  • E-search

    e-Search lets you search the Landonline database for land titles, survey plans and other related documents – find out more about how to use e-Search, including access to spatial data.
    Guidance
    • Landonline
    • Land registration
  • TA e-certification questions and answers

    Common questions and answers regarding Territorial Authorities registering for and using Landonline.
    Guidance
    • Survey
    • Landonline