If a significant extension beyond our target 10 working day turnaround time is causing disruption to your business, please create an e-Survey request ‘Survey_Request for Urgency’ through the Landonline workspace.
It is important to set out the reasons for your request including any critical dates. Urgency applications will be assessed on a case by case basis by a Survey Team Manager.
Survey users should submit an electronic request via Landonline or phone the 0800 ONLINE (0800 665 463) number for urgency requests.
We also encourage customers to use our Fast Track lodgement process at no additional cost.