Requests for Survey

Anyone with a Landonline login can create requests and send them to Toitū Te Whenua LINZ for processing.

Requests are used to send a query to LINZ that will require work in the background before we can respond. The ‘Request type’ you select is the key to receiving the right help. Available requests for Survey are listed below. 

Most requests are completed within 2 to 5 working days, however standard response times vary for some request types.

For information on how to view, create and manage requests, see: 
Requests 

What to include in your request

Our staff can’t view a survey until it has been submitted to Toitū Te Whenua. So if your request concerns a survey that:

• hasn’t been submitted to Toitū Te Whenua, and
• is still in your My Work page ‘In Progress’,

you should provide information about the survey with your request. For example, copies of draft plans.  

Please provide survey and title references where relevant – however you don’t need to provide copies of documents that are searchable in Landonline.

You can attach images/documents to your request. 

Survey request types 

Survey users have the following request types available:

Amend Cadastral Data

Use Amend Cadastral Data to amend errors or omissions found in Landonline Spatial data.

Approved CSD Correction/Amendment 

Use Approved CSD Correction/Amendment to request an amendment to an Approved or Registered survey. This includes the replacement of Supporting Documents.

Earthquake Complex

Use Earthquake Complex for Cadastral Survey Rules related queries about earthquake affected boundaries.

Plan not to Deposit

Use Plan not to Deposit to advise LINZ that an approved plan will not proceed to registration.

Request Copy

Use Request Copy to obtain a new scan of a historical document (plan, title, field-book, traverse sheet etc).

For more information on requesting a land record, see:
Request copy

Request for Urgency

Use Request for Urgency to request your survey to be validated and approved urgently.

For more information on urgency requests, see:
Requests to process a transaction with urgency

Requisition Clarification or Requisition Review

Use Requisition Clarification to clarify a requisition. You can also contact the Customer Regulatory Specialist via email or phone – their contact details will be included on the requisition notice. 

Use Requisition Review to request a review of a requisition. If possible, please use the clarification process to query a requisition. You will find it a faster process than a review.

For more information on requisition clarifications or reviews, see: 
On requisition in My Work

Return Survey Dataset

Use Return Survey Dataset to return a submitted dataset before it is approved, to make changes or delete the dataset.

For more information, see:
Return a survey dataset

Survey Dispensation 

Use Survey Dispensation to request dispensation from the Cadastral Survey Rules or the Lodgement Standard.

For a guide on requesting a survey dispensation, see:
Survey dispensation requests

Survey Information Complex 

Use Survey Information Complex for challenging queries about the Rules, Survey Definition, Toitū Te Whenua LINZ Processes, location of records and other survey matters.

Titles Correction

Use Titles Correction to advise Toitū Te Whenua LINZ that an amendment may be required to an existing Title. This is dealt with by the Technical Advisor-Titles.

Titles Information 

Use Titles Information to request information about an issue related to titles, amalgamation conditions, resource consents. This is dealt with by the Technical Advisor-Titles.