Multiple account association for Landonline users

Landonline users can access any Landonline account that they have been linked to using their Digital Certificate, because the Digital Certificate is a security credential issued to the individual not the firm or Account holder.

When a user is linked to multiple Landonline accounts this is referred to as multiple firm association because the most common scenario is a temp or contractor working for multiple firms.  Enabling multiple firm association for a user requires some additional configuration by LINZ because one of the account holders will receive the bill for DC renewal when it falls due.

Multiple firm associations are used by smaller firms to cover if a solicitor/surveyor is away but an eDealing/eSurvey needs to be signed, or for search agency firms assisting in preparing an eDealing for other Landonline firms.

There is no cost to multiple firm association. Applications take at least 5 days to process. The association remains until the user is removed by said firm completing the Remove Individual form process.

To become associated to Landonline accounts complete the “Add Individual” online form for each Landonline account. In the Landonline Relationship section select “Yes” to “Previous/Current Landonline user” and “Yes” to “Has the user taken their Digital Certificate with them to their new firm”.

Add individuals online form

Proof of Identification and Annual Practising Certificate (if signing rights are requested) are only required if LINZ does not hold up-to-date copies of these. It is suggested users intending to have multiple firm association phone Customer Support on 0800 665 463 to check if up-to-date copies are held. Alternatively, arrange for these documents to be completed.

A covering letter is required by the applicant stating that they require Multiple Firm Association. The letter must mention which is the user’s main Landonline account for Digital Certificate invoicing purposes, and confirm their email/phone contacts for each account.

Please scan and email completed paper work as a PDF to
All scans must be clear, readable, and in full colour.