Landonline accounts are run by a firm and managed by the firm's Trusted Contact.
Anyone can add a user to a firm's Landonline account, however the Trusted Contact needs to approve any application.
You can also follow this process for associating an existing Landonline user to your firm's account.
1: Complete the Add Individual form.
Please read our information on how to complete the Add Individual form first:
How to complete the Add Individual form
Then, go to the Add Individual form and complete all fields:
Make sure you:
- confirm if users already have a Landonline ID or certify and signing rights
- select the right user access type if certify and signing rights are needed. For example, Survey user including sign & submit rights.
Submit the form.
2: Complete the Add Individual contracts for each user.
After you submit the Add Individual form, you'll receive an automated email with a Add Individual Contract forms and Proof of identity form attached.
You'll need to complete a Add Individual Contract form for each user and sign on behalf of the applicant.
In the Account name field put the firm's Landonline name, not the user's name.
3: Complete the proof of identity forms for each user.
Full colour, clear and readable scans of proof of identity must be attached on the Proof of identity forms in the Applicant's details box.
Proof of identity could be:
- both sides of a driver's licence
- passport
- firearm licence.
Users with signing rights and Landonline – Dealings users must have their proof of identity certified on the form.
You can find replacement proof of identity forms, if you need them:
Certify and signing users also need to attach their practising certificate to the email.
Dealing users evidence
Evidence can be 1 of the following:
- Annual Practising Certificate from the New Zealand Law Society
- Annual Practising Certificate from the New Zealand Society of Conveyancers
- Letter of Delegation from the Māori Land Court.
Survey users evidence
Survey users need to provide a copy of their Cadastral Survey Licence from the Cadastral Survey Licencing Board.
Proof of identity for a user with multiple Landonline accounts
You don't need to supply proof of identity for users who already have a Landonline User ID with another firm or firms.
If the user wants to keep their association with other firms, just confirm on the Add Individual form they already are a Landonline user.
You'll also need to confirm they have a Digital Certificate on the form, if relevant.
Link a user to multiple Landonline accounts
Exception
Existing Landonline users will need to provide proof of identity if their name has changed since they first joined Landonline.
4: Email completed paperwork.
Email completed paperwork as a PDF to:
Confirmation of Landonline User IDs
LINZ will respond to your email within 5 working days.
You may either receive a request for more information, or confirmation the users have been added to your Landonline account.
Every user will receive their Landonline User IDs and instructions on how to log into Landonline. All users will need to set up multi-factor authentication on their first time logging in:
Before you set up multi-factor authentication
Next steps
Users who certify and sign land transactions need to install the Digital Certificate loader: