New Account Sign-up form
It's recommended you read these instructions to avoid rejection of your application for a Landonline account.
Find the form:
If you already have a Landonline account, and just want to add a user, complete the Add Individual form:
Before you start
You must complete all fields marked with a red asterisk.
1: Complete the Account Details section for the firm.
Enter the email you wish to receive information about setting up an account in the Email address to receive confirmation field.
Enter the name of your firm, and not a user name, into the Account name field.
Use the arrow in the Business type field to bring up the menu of business types. Select the relevant type.
Use the arrow to bring up a menu for the Region field. Select the relevant region.
Enter your firm's contact details into the Business Contact Details section.
The email entered in the Email field will be recorded in Landonline and used to send all account notices.
You can enter 2 invoicing emails if you wish fee invoices to be sent to different email addresses.
Enter the physical and postal addresses for your firm.
Once you've completed this section, select Proceed to next step.
2: Add users in the Add Contacts section.
Add contacts and Landonline users for your firm.
First, select the New Contact button.
The Add new contact box will appear.
Add the user's name and date of birth. The name must look exactly as it does on their proof of identity.
It's recommended you keep the Landwrap newsletter checkbox checked. Landwrap publishes information about upcoming and new releases in Landonline.
Complete the Contact Details fields. Make sure the email you enter in the Email field is unique to the user and can't be accessed by anyone else.
In the Landonline History section, check the checkbox if they're a previous or current Landonline user. A User has valid Digital Certificate (DC) checkbox will appear. Check only if the user has saved their digital certificate on a flash drive or similar and can transfer it onto a new device.
Current or previous Landonline users will not need to purchase a new digital certificate, if they've saved their digital certificate on a flash drive, or similar and can transfer it to their new device.
Transferring your digital certificate to another computer
Next, select the arrow in the Type of User Access field to bring up a menu of access types.
It's important to select the right access.
Select the correct type from the menu.
If you select a user access that includes certify and signing rights a Role type menu will appear.
Use the arrow in the Role type field to select the relevant role.
When you've completed all the fields, select Save.
The user will be added to the list on the Add Contacts page.
Keep adding users, by selecting New Contact.
Select the arrow at the end of a user row to edit or remove a user from the form.
If you edit a user's details, select Submit to confirm the changes.
Once you've added in all users, select users to be a trusted contact or system manager. Find out about these roles:
Select the search icon in the Trusted Contact field or System Manager field.
The Lookup records box will appear.
You can use the Search field to quickly find a user.
Check the checkbox of the relevant user. Then click on Select.
The users will appear in the relevant Trusted Contact or System Manager fields.
To delete a user from a role, select the X at the end of the row.
The name will disappear.
When you've added all users, select Proceed to next step, or Back to go back and change the form.
3: Check and confirm your details.
Next, review the details on the Confirm details page to make sure they're correct.
You can find the costs for adding a user in the Cost section.
Select Back to make changes to the form.
4: Submit the form.
Once you've reviewed the form, select Submit account sign-up to submit the form.
A What happens next? page will appear. This page outlines the next steps for setting up a Landonline account.
An email will appear in your inbox. Attached to the email will be Proof of identity forms, proof of identity instructions and the New account sign-up form.
Each user needs to complete a Proof of identity and New account sign-up form. To find out how to do this go to:
Apply for a Landonline account
Find replacement proof of identity forms, if needed: