Change details and privileges

Change your contact details and preferences

In Workspace:

  1. Click ID ('Users') icon to display the Maintain User screen.
    Users icon
  2. Change your contact details as required in the Contact details tab.
  3. Select the Preferences tab and change your preferences as required:
    • Select Yes or No in the Warning of Lodgement Fee Charge area.
      • It is recommended the default setting of Yes remains unchanged.
    • Select where notices will be sent in the Destination of Notices field (ie Firm or User).
    • Select whether to request search products in the Display Post Registration Search area (when submitting e-dealings).
    • Select your preferred Notifications Medium (eg, Fax, email).
    • Select your default Land District and LINZ office.
    • Select the firm and name of your preferred Conveyancing Professional if you are a Primary Contact in a conveyancing firm (Conveyancing only).


Your contact details must support your preferred notifications medium.

Change your password

In Workspace:

  1. Click the key icon to display the Change Password screen.
    Key icon
  2. Enter your old password in the Old Password field.
  3. Enter your new password in the New Password field.
  4. Enter your new password again in the Re-enter New Password field.
  5. Click 'OK'. 
    OK button


Your password must be between ten and sixteen alpha-numeric characters.

Change user details

System Managers can change contact details or preferences for users associated to their own Landonline account.

  1. Display the Maintain User screen:
    • Click 'External System Administration' icon to display the External System Administration screen.  
      External System Administration icon
    • Select User | Maintain User... to display the Maintain User screen.
  2. Search to display the user's details:
    • Click 'Search' to display the External Search screen. 
      Search button
    • Enter the search criteria, search and select the user from Search Results.
  3. Select the Contact Details tab:
    • Change the user's details as required.
  4. Select the Preferences tab:
    • Change the user's preferences as required.

Change firm details

System Managers can change details for their own firm.

  1. Display the Maintain Firm screen:
    • Click 'External System Administration' icon to display the External System Administration screen.  
      External System Administration icon
    • Select Firm | Maintain Firm... to display the Maintain Firm screen.
  2. Select the Details tab.
  3. Change the firm's details as required


Change firm details - process

Change account related settings for a user

System Managers can change the users' branch office and their default user access type.

  1. Display the Maintain Firm screen.
  2. Select the Users tab.
  3. Select a new branch from the Firm Office drop down list to associate a user with another office in your firm.
  4. Select a different user type from the Default User Access Type drop down list.
  5. If applicable, select the Contractor check box.
  6. Click OK to save and close.


Maintain Firm screen with Steps highlighted

Change a user's privileges

Privileges allow a user access to specific functions in Landonline.

  1. Display the Maintain Firm screen.
  2. Select the Users tab.
  3. Select the user and click 'Privileges' to display privileges for the user in the Allocate Privileges screen.  
    Privileges button
  4. Add or remove privileges for the user:
    • Select Available Privileges and click 'Add' to allocate them to the user.  
      Add (arrow) button
    • Select Assigned Privileges and click 'Remove' to remove them from the user.  
      Remove (arrow) button
  5. Click 'OK' to save the user's privileges and close the Allocate Privileges screen.
    OK button


To select multiple privileges for a user, hold Ctrl and click each privilege required.


Change a user's privileges - process

Create privilege groups

Groups allow you to manage the assignment of privileges without having to assign privileges to individual users.

  1. Display the Maintain Firm screen.
  2. Click 'Maintain groups' to display the Maintain Groups screen. 
    Maintain groups button
  3. Click 'Add' to open the Maintain Group Name screen: 
    Add button
    • Enter a name and description for the group and click 'OK' to save the group and return to the Maintain Group screen. 
      OK button
  4. Select the group you created in the Group Name field.
  5. Select Users from the Firm Users list and click 'Add' to assign users to the group.
    Add (arrow) button
  6. Select privileges from the Available Privileges list and click 'Add' to assign privileges to the group.  
    Add (arrow) button
  7. Click 'OK' to save and close the Maintain Groups screen.
    OK button


 Create privilege groups - process

Generate a User Access Type Usage Report

System Managers can generate a user access type usage report to show current or historic use within their Landonline account.

  1. Click 'External System Administration' icon to display the External System Administration screen. 
    External System Administration icon
  2. Select User Access | User Access Type Usage Report.
  3. Click Current or Date Range.
  4. Enter the Start Date and End Date if applicable.
  5. Click Generate Report
  6. Print or save the User Access Type Usage Report:
    • Click Print to print the report.
    • Click Save as to save the report to a location on your computer.


User access report screen with steps highlighted