1. Edit client details

In most cases, changes to client details should be made in the dealing itself. However, it is possible to add, edit or remove clients on the A & I page. These changes will not update the dealing.

Overview

  • In most cases, changes to client details should be made in the dealing itself. However, it is possible to add, edit or remove clients on the A & I page. These changes will not update the dealing. 
  • The A & I page doesn’t currently have a save function, so if required you should export and save a version of the form to your computer for later updates. 
  • A form can be exported in editable *rtf and *Word formats, as well as PDF format. 
  • Uncheck any of the options (clients, base documents, or instruments) to exclude them from an A & I.

What to do

  1. Confirm whether the transaction is high risk (defaults to No).
A and I form confirm if transaction is high risk
  1. Select the identity verification option. Options include:
    • entering how long you or a trusted colleague have known the client 
    • attaching a document linking the client to the property, and a file note of additional actions to verify identity.
A and I form select identify verification option
  1. Select which clients you want included in the A & I.
    • You can check and uncheck each client (for example, if you want to generate separate forms for some or all of your clients, or if there are names on the list that shouldn’t display on the A & I form). 
    • Changes to information on the A & I form will be reflected in the output document but won’t be updated in the dealing. 
A and I form select clients
  1. Edit existing or add additional client names, if required.
    • You can edit any of the existing names.
    • Use the Add Client button to add additional clients or click the X at the end of a row to remove a client.
  1. Select the client type for each client, as required (such as Private Individual, Private Corporate or Public Corporate).
    • The client type determines which A & I form is required.  
A and I form select client type
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