Add a user or change your details
Landonline housekeeping, including forms and how to reset your password, change details for your Landonline account or an individual user.
Forgotten your password?
It's easy to reset your own password or if you're having trouble doing that, give us a call on 0800 665 463.
Change individual user details
| What you want to do | Go to... | Supporting documents you need to provide |
|---|---|---|
| Add a new user to your Landonline account | Add individual form | POI, Contract, Practising certificate (for signing roles only) |
| Apply for certify and sign rights in Landonline | Change individual details form | Appropriate supporting evidence will need to be provided |
| Associate a user to multiple Landonline accounts | Read: Fill out: | Contract, Multi account association cover letter |
| Change a user's role, eg. nominate a new Trusted Contact or System Manager when a staff member leaves | If the person is an existing Landonline user: If the person is not a Landonline user: | None |
| Remove a user from a Landonline account | We only accept request to remove a Landonline user from either the user being removed or the Trusted Contact. Important things to do:
| None |
Update your contact details, eg. your phone number or email address | Change individual details form | none |
| Update a profile with a new user access type | Change individual details form | Practising certificate (for signing roles only) |
Update your contact details, eg. your phone number or email address | Change individual details form | none |
| Update your preferences, preferred name, selected default address | Update your details in Landonline | none |
Change Landonline account details
| What you want to do | Go to... | Supporting documents you need to provide |
|---|---|---|
| Update contact details for your account, or the account name | Change account details form | Cover letter ** |
| Update your account details after a merger | Account mergers in Landonline | Cover letter ** |
| Remove your account after closure | Firm closure letter |
* Provide one of these documents - certified copy
** Must be on letterhead
Where to send your forms
Please scan and email completed paper work as a PDF to lolsignup@linz.govt.nz.
All scans must be clear, readable, and in full colour.
Applying for certify and sign rights
Governing Body | User access type | Document | Document type | Evidence required |
|---|---|---|---|---|
New Zealand Law Society | eDealing | Annual Practicing Certificate | Electronic | Email a full colour PDF of your current annual practicing certificate to lolsignup@linz.govt.nz |
Cadastral Survey Licencing Board | eSurvey | Cadastral Survey licence | Electronic | Email a full colour PDF of your current cadastral survey licence to lolsignup@linz.govt.nz |
New Zealand Society of Conveyancers | eDealing | Annual Practicing Certificate | Paper/Physical | Email a full colour PDF of a completed Land Broker (NZSOC) Annual Practicing Form (PDF 700KB) to lolsignup@linz.govt.nz |
Māori Land Court | eDealing | Letter of Delegation | Paper/Physical | Email a full colour PDF scan of a completed MLC letter of Delegation form (PDF 699KB) to lolsignup@linz.govt.nz |
Replacement forms
The PDF forms below are for use only when a replacement form is required. They are not intended for use without first completing the online forms above.
Pre-populated forms will be generated where required after the online forms above have been completed.