Te Tumu Whakarae Secretary and Chief Executive: Jan Pierce
Ko Te Mata te maunga. Ko Tukituki te awa. Nō Heretaunga ahau. Kei Te Whanganui a Tara ahau e noho ana. He Kaihautū Customer Delivery ahau. Ko Jan Pierce ahau.
Jan was appointed Kaihautū Customer Delivery in August 2021.
She joined Toitū Te Whenua as Deputy Chief Executive Location Information in 2009 and then as Deputy Chief Executive Location Information, Policy and Overseas Investment.
Over the past 10 years, Jan has represented New Zealand at many international forums including the United Nations Global Geospatial Information Management Committee of Experts, International Hydrographic Organisational General Assembly, Geospatial World Forum, Australian and New Zealand Spatial Council, and the Cambridge Conference.
Jan chairs and has participated in many groups across central and local government, including the LINZ Resilience Board, Provincial Growth Fund Elevation data programme, Māori Land Service project, and the Natural Resources Sector Leadership Group.
Jan is the New Zealand lead for the Australia and New Zealand Satellite Based Augmentation System programme in partnership with GeoScience Australia.
Before joining Toitū Te Whenua, Jan spent 8 years as a member of the senior leadership team of rural financial services company Farmers Mutual Group. She started her career in the banking sector, followed by several years in the health sector, where she was the Human Resources Manager of a large Crown Health Enterprise.
Director, Office of the Chief Executive: Richard Hawke
“Ko Kau Kau te maunga. Ko Te Whanganui a Tara te moana. He Ringatohu ki Te Tumu Whakarae mō Toitū Te Whenua ahau. Ko Richard Hawke tōku ingoa”
Richard was appointed Director, Office of the Chief Executive in 2021. He joined Toitū Te Whenua LINZ as Director, Regulatory Systems in 2017.
Prior to LINZ, Richard was a lecturer at Victoria University of Wellington for six years. He joined the Ministry of Economic Development (MED) to work on natural resources policy. At MED he had leadership roles in natural resources policy, regulatory policy, financial markets and the Crown Entity relationships / monitoring. With the creation of MBIE in 2012 Richard led the set-up of one of the Deputy Chief Executive offices prior to having a policy leadership role in the building and housing area.
Outside of work, Richard and his wife Carole spend many hours travelling and tramping across the motu. They were scout leaders for 25 years and so had the pleasure of introducing many youth to the wonders of the outdoors (and LINZ’s many roles).
Central to Richard’s role is LINZ’s relationship with the Minister and his office and the advice coming to LINZ governance boards.
Kaihautū Digital Delivery: Andrew Pilcher
"Ko Pukemoumou te maunga. Ko Kairangi te awa. Kei Te Whanganui a Tara ahau e noho ana. He Kaihautū Digital Delivery ahau. Ko Andrew Pilcher tōku ingoa."
Andrew leads Digital Delivery, responsible for technology and data direction, and for delivering secure, reliable and customer centred digital services that support New Zealand’s land and property systems.
Andrew joined Toitū Te Whenua LINZ on 2 February 2026 having spent more than 30 years in the ICT and digital services sector. Andrew brings deep expertise in large scale service delivery, customer experience, risk management, and organisational leadership. His career spans senior executive roles across both the public and private sectors, leading multidisciplinary teams responsible for delivering high impact digital outcomes at national scale.
Andrew is known for his calm, pragmatic leadership style and his strong focus on quality, trust, and delivery certainty. He is passionate about building high performing teams, partnering effectively with stakeholders, and ensuring digital initiatives deliver real value for New Zealanders now and into the future.
Outside work, he is the Committee Secretary for the Greater Wellington Backcountry Network, a charity that supports the maintenance of tracks and huts across the Tararua, Remutaka and Aorangi ranges.
Kaihautū Enterprise Services / Head of Public Affairs and Customer Experience: Nic Chrisp
"Ko Hikurangi te maunga. Ko Waioeka te awa. Ko Tūranganui-a-Kiwa te whenua i tupu ake au. Kei te taha o Waikato awa e noho ana au. Ko Chrisp tōku whānau. Nō Ngāi Tahu āku tamariki. Ko Nic Chrisp tōku ingoa. Tēnā koutou katoa."
Nic was appointed Kaihautū Enterprise Services in March 2026. Her responsibilities span enterprise-wide functions including Business and Commercial, Strategy and Policy, Risk and Assurance, People and Capability, Legal, Business Management, and Public Affairs and Customer Experience (PACE).
Since joining LINZ as Head of Customer Engagement in 2023, and moving to lead the PACE team in 2025, Nic has championed customer voice in organisational priorities, lifted cross-agency collaboration and helped modernise how services are designed and delivered, ensuring services are shaped by real experiences and grounded in trusted relationships. Her work integrates data, insights and emerging technologies, including AI, to improve decision-making, strengthen engagement and deliver better outcomes for Aotearoa New Zealanders.
With more than 20 years’ experience across the private, not-for-profit and public sectors, Nic brings senior expertise in customer experience, public affairs and enterprise leadership. She has a deep appreciation for the work of Toitū Te Whenua – LINZ, and outside of work, spends as much time as possible with her kids in the outdoors, enjoying Aotearoa’s stunning moana, whenua and arawai.
Kaihautū Customer Delivery: Sonya Wikitera
Profile coming soon...
Senior Responsible Office, STEP: Murray Young
Ko Ruapehu te maunga. Ko Tongariro te awa. I tupu ake au i Te Tihi o Maru. Kei Te Whanganui a Tara ahau e noho ana. He Kaihautū Digital Delivery ahau. Ko Murray Young tōku ingoa.
Murray joined Toitū Te Whenua in November 2019 and his focus is ensuring we’re a digitally led, agile organisation that puts customers at the centre of what we do.
Central to his role is overseeing the modernisation of Landonline – the system used for managing New Zealand’s property surveys, titles and transactions. He also provides governance and direction on how we use technology to ensure the data we hold is easily accessible.
Prior to Toitū Te Whenua, Murray held a number of senior leadership roles across the public and private sectors that encompassed operations, strategy, finance, change and information.